By ellie
One of the best ways to create psychological safety in the work environment is through communication. Leading from a place of empathy and understanding, just as we do for our clients, enhances the employment experience and fosters more candid conversations, collaboration, and innovation. This, in turn, builds thriving teams and increases employee engagement and retention. … Continued
By ellie
In front-line roles within Community Social Services, connecting with clients and delivering exceptional service is central to daily operations. While many interactions are positive, there will inevitably be moments when employees face challenging interactions. These challenges can escalate quickly if not handled effectively, potentially affecting both the physical and psychological well-being of staff. To ensure … Continued
By andrewwalsh
Microaggressions are “subtle acts of exclusion”. In the Community Social Services sector, microaggressions can undermine psychological safety and can negatively impact our sense of belonging in the workplace [1]. Microaggressions may seem small, but they can add up and have a cumulative effect that communicates “you don’t belong”. This can erode trust, lower morale, and … Continued
By andrewwalsh
The tourism and hospitality industry is fast-paced and demanding, especially during peak seasons. While delivering exceptional customer experiences is essential, creating a workplace where employees feel supported and safe is equally important. Managing psychological health and safety in the workplace is as essential as managing physical health and safety, and both should be integrated into … Continued
By andrewwalsh
The WorkSafeBC Critical Incident Response (CIR) Program is a confidential service that provides early intervention for workers and employers after a traumatic event in the workplace. Its primary goal is to alleviate immediate stress and reduce the risk of longer-term psychological issues. Interventions are typically offered within 24 to 72 hours following a critical incident … Continued
By andrewwalsh
In this engaging one-hour session, Suncha Satney will dive into the pivotal role that recognition and rewards play in fostering a psychologically safe workplace. This interactive webinar is designed to equip you with the tools to develop an effective recognition system that resonates with your organization’s core values. About our facilitator: Suncha Satney is a … Continued
By andrewwalsh
Community social service organizations work with diverse communities and serve individuals facing systemic inequalities. It is crucial that service providers foster a culturally safe environment and ensure equitable and fair treatment of those they serve and of their employees. To put Diversity, Equity, and Inclusion (DEI) into practice requires an understanding implicit bias. Implicit bias … Continued
By andrewwalsh
How to support coworkers or employees THE 5 STEPS APPROACH: 1. Prepare 2. Talk about what you see Mental illness is not invisible, identify any changes to: 3. Ask if they are okay—in your own words 4. Ask what you can do to help Important: If you get a sense that this is warranted, ask … Continued
By andrewwalsh
“I am burnt out” is likely a statement you’ve heard from someone at work or maybe you have experienced burn out yourself at some point. Employees may talk about psychological hazards in the workplace different ways. Psychological Hazards Psychological hazards are conditions or factors that have the potential to cause psychological harm. According to the … Continued
By jenniferquan
Care to Speak is a peer support service that provides emotional and psychological help to people working in healthcare or community social services. Connect with free, unbiased, and confidential mental health support by calling or texting 1-866-802-7337 (PEER), or chatting online with other healthcare or community social service workers like you. If you need someone … Continued
