Recognizing The Signs: Early Indicators Of Bullying In The Workplace
In the social services sector, creating a safe and supportive environment is crucial for both staff and the clients we serve. To foster a culture of respect and inclusion, it is important to identify early indicators of bullying in the workplace.
Defining Bullying
Repeated and unwanted actions and practices directed at an individual that often involves power imbalance in the workplace. [1]
OR
Actions that are known or reasonably known to cause humiliation or intimidation. [2]
Exploring Predictors of Bullying in the Workplace
According to The Work Environment Hypothesis by Heinz Leymann (1990) which has been supported by much research, an organization with the following factors are likely to have bullying occur in the workplace: [3]
Recognizing Early Indicators [5]
Unsure if you’re being bullied? Answer this questionnaire from Canadian Workplace Bullying Institute: https://instituteofworkplacebullyingresources.ca/wp-content/uploads/2024/01/Am-I-Being-Bullied-Self-Assessment-Tool-v01-2024.pdf
Understanding Bullying as a Process [6]
Phase 1: Indirect Aggression
Signs: Subtle, indirect aggression that is difficult to recognize and evolves out of a dispute at times
Symptoms: Confusing, increased anxiety, isolating, and impacts productivity
Response: Report to your supervisor, communicate boundaries, and confide in trusted colleagues
Phase 2: Direct Aggression
Signs: More direct negative baviours that include public humiliation and intimidation
Symptoms: Intensified isolation, feelings of shame, depression, and impacts ability to focus thereby reducing productivity
Response: Document incidents and report the behaviour to your employer
Phase 3: Stigmatization
Signs: Social and professional isolation including exclusion from conversations, spread of rumors, lack of support, and unfair treatment.
Symptoms: Fear of speaking up, isolation, feelings of shame, increased anxiety, feelings of self-doubt, sense of helplessness, and loneliness
Response: Seek professional support, focus on self-care, and continue to document and report the behaviour
Phase 4: Severe Trauma
Sign: Prolonged bullying
Symptoms: Overwhelming anxiety, deep depression, intense shame, physical symptoms such as headaches, paranoia, and helplessness
Response: Seek professional support, document and report to WSBC, and explore alternative options such as transferring to another program or seeking employment elsewhere
Download a printer-friendly PDF on Responding to Indirect Aggression to prevent escalation into Direct Aggression.
If your employer has not taken reasonable steps to address the situation, call WorkSafeBC’s Prevention Line at (604) 276-3100 (1-888-621-7233 toll free).
Let’s Practice!
Put your knowledge to the test with our quick and fun interactive quiz!
- Einarsen, Ståle Valvatne, Helge Hoel, Dieter Zapf, and Cary L. Cooper. The Concept of Bullying and Harassment at Work: The European Tradition. 2011.
- WorksafeBC. “Bullying and Harassment.” WorksafeBC, 1 Nov. 2024, www.worksafebc.com/en/health-safety/hazards-exposures/bullying-harassment.
- Leymann, Heinz. “Mobbing: Psychological Terror at the Workplace.” Violence and Victims, vol. 5, no. 2, 1990, pp. 165-184.
- Gardner, Dianne, et al. “Predictors of Workplace Bullying and Cyber-Bullying in New Zealand.” International Journal of Workplace Health Management, 2021.
- “Signs of Bullying at Work.” MyHub Intranet, MyHub, https://www.myhubintranet.com/signs-of-bullying-at-work/. Accessed 17 Oct. 2024.
- Einarsen, Ståle Valvatne, Helge Hoel, Dieter Zapf, and Cary L. Cooper. The Concept of Bullying and Harassment at Work: The European Tradition. 2011.