Safety Talk: Hospitality with Heart, Trauma-Informed Approaches

Working in hospitality means we’re constantly surrounded by coworkers, but we don’t always know what personal struggles they might be dealing with behind the scenes.

We’ve put together these Safety Talk resources – including a quick 5-minute video, guides for both managers and staff, plus some takeaway materials – to help everyone better understand trauma and create a more supportive workplace where we can all look out for each other.

Article for managers: Building a Trauma-Informed Workplace in Hospitality: A Manager’s Guide

Article for workers: Understanding Trauma in the Workplace: A Guide for Tourism & Hospitality Workers