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Safety Talk: Giving and Receiving Feedback

Coffee shop manager and employee having a discussion

Welcome to our comprehensive feedback toolkit, designed specifically for the unique challenges of the tourism and hospitality industry.  

These resources—including a practical video guide, targeted articles for both staff and management, and ready-to-use handouts—provide everything you need to build a culture where honest, constructive feedback flourishes and team members feel safe to speak up and contribute.

Read our tips for Thriving Through Feedback: A Hospitality Employee’s Guide and Clear Communication, Better Results: A Hospitality Employer’s Guide to Feedback also available as printable handouts, and watch the video below to help you prepare for the conversation. You can watch the video together to help start the discussion.