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Putting Your Oxygen Mask on First

Prioritizing Mental Health in BC’s Tourism and Hospitality Industry

In tourism and hospitality, leaders are the backbone, setting the tone and supporting both guests and staff. But with this responsibility comes mental fatigue and stress. Just like on an airplane, where we’re advised to put on our own oxygen masks before assisting others, prioritizing mental health as a leader is essential. When you take care of your own well-being, you’re better equipped to lead, support, and inspire your team. 

Why Leaders Need to Prioritize Mental Health 

Leaders in this industry give their all to ensure guests are happy and teams are successful. Yet, to be truly effective, leaders must also prioritize their own mental health. By managing stress and building resilience, leaders can prevent burnout and provide even better support to their teams, directly enhancing service quality. 

Tips for Maintaining Your Mental Health 

Here are some essential ways to build resilience and keep your “oxygen mask on” as a leader: 

  1. Recognize and Manage Your Stress 
    Take short breaks when needed and don’t ignore personal stress. Quick, regular breaks throughout the day help maintain energy and prevent burnout. 
  1. Identify Stress Triggers and Find Coping Strategies 
    Understand what causes stress and use coping techniques that work for you. Prioritizing your mental health not only enhances your quality of life but sets a positive example for your team. 
  1. Show Vulnerability 
    Sharing your own mental health journey—or simply acknowledging the pressures of leadership—can foster trust within your team. This openness can help break down stigma, creating a culture where people feel safe discussing mental health. 
  1. Keep Up Physical Health 
    Physical health supports mental wellness. Get regular exercise, sufficient sleep, and balanced nutrition to keep up the mental energy required for your role. 
  1. Set Boundaries and Delegate 
    Effective delegation reduces your workload and empowers your team. Set boundaries and communicate them clearly, helping you manage stress while encouraging team growth. 
  1. Encourage Open Conversations about Mental Health 
    Mental health discussions should be as common as conversations about physical health in the workplace. By fostering an open dialogue, you help reduce stigma and create a more supportive work environment. 

The Positive Impact of Mentally Healthy Leaders 

A leader who prioritizes their well-being is better able to manage high-pressure situations and provide outstanding guest experiences. Embracing these practices not only strengthens your leadership but also sets a healthy standard for your team. In BC’s tourism and hospitality industry, when leaders “put their oxygen masks on first,” they build a positive, resilient workplace that benefits everyone. 

Remember, prioritizing your mental health isn’t just about you—it’s about creating a stronger, happier, and more supportive environment for both your team and your guests.

Click here to download a printable PDF of Tips for Leaders to Foster Mental Wellness and Resilience.