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Building Resilience in Tourism Teams

February 19th at 10:00 am - 11:00 am

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Restaurant manager having a pep talk with her team

For Tourism and Hospitality

Tourism and hospitality teams face an endless cycle of demanding guests, seasonal pressure, unpredictable challenges, and physical exhaustion that can quickly lead to burnout and high turnover. Join us to learn evidence-based strategies to help your team bounce back from tough situations, adapt to constant change, and maintain their energy throughout even the most challenging seasons. Walk away with practical techniques that you can use to help build individual and team resilience.

Join Brandy Zimmerman, Workplace Mental Health Strategist, as she shares actionable ways to strengthen mental well-being, maintain team cohesion, and navigate workplace pressures with clarity and compassion.

Learning Outcomes

  • Understand what resilience looks like in the workplace and identify stressors that impact individuals and teams.
  • Apply real-world techniques for stress recovery, emotional regulation, and mental flexibility during shifts.
  • Build peer support systems, foster psychological safety, and lead with sustainable strategies during peak seasons.