For Community Social Services
Psychosocial hazards can quietly affect staff well-being and service quality in community social services. In this webinar, we’ll unpack WorkSafeBC’s five psychosocial hazard categories: interpersonal environment, job design, workplace conditions, need for employer support, and exposure to traumatic events.
Using real-world examples, participants will build confidence in recognizing psychosocial hazards in their own workplaces—such as unclear communication, discrimination, skipped breaks, and exposure to inappropriate behaviours. We’ll also examine how different workplace roles—employers, managers/supervisors, the Joint Occupational Health & Safety Committee (JOHSC), and employees—can respond effectively to each hazard. The session will highlight preventive strategies that strengthen team resilience, promote psychological safety, and reduce risk.
Participants will leave with practical tools and strategies they can apply immediately in their teams and organizations.
At the end of this session, participants will be able to:
- Identify psychosocial hazards and categorize them using WorkSafeBC’s five-category framework.
- Describe the roles and responsibilities of employers, managers/supervisors, the Joint Occupational Health & Safety Committee (JOHSC), and employees in preventing and addressing psychosocial hazards.
- Select and apply practical, prevention-focused strategies that strengthen psychological health and safety, support team wellbeing, and reduce risk.
About our presenter
Therese Barrozo is an Engagement and Wellness Coordinator with a background in social services and community-based work. She began her career in social services, supporting community engagement and program development, and later transitioned into health and safety. Her professional journey is informed by her lived experience of a workplace psychological injury, which has shaped a trauma-aware, systems-level approach to psychological health and safety.
Therese holds a degree in Psychology with a minor in Law and Society, as well as a certificate in Applied Project Management. She is a CMHA-certified Psychological Health and Safety Advisor, Mental Health First Aid Facilitator, and Wellness Exchange Facilitator. She is passionate about empowering individuals and organizations to build safer, healthier, and more supportive workplaces through education, collaboration, and practical guidance.