Strength-Based Supervision: Empowering Staff Growth
September 24th at 12:00 pm - 1:00 pm
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Supervising employees who provide direct support services to their communities is a challenging role. ‘Front line’ service personnel are expected to meet administrative, legislative, practice, and ethical standards while also accommodating the unique needs of their clients. Effective supervision attends to the dual role of ensuring that the community and its partners are receiving services that meet many high standards, while supporting each practitioner to deliver effective support to their clients. This seminar outlines key strategies for supervisors to support their employees to meet these at times conflicting priorities, so they feel empowered and not simply monitored.
By the end of this webinar, participants will be able to:
- Apply effective administrative oversight and service supervision practices to enhance accountability and professional fulfillment among the individuals they supervise.
- Utilize strategies to navigate the tension between procedural compliance (“doing things the right way”) and ethical practice (“doing the right thing”) in real-world scenarios.
About our presenter:
With over 30 years of experience in the community-based social services sector, Chris Burt brings a deep and diverse understanding of the field, spanning frontline work in staffed homes and hospital systems, as well as outreach, child welfare, therapeutic services, family counselling, and parenting education. For the past 15 years, he has held senior leadership roles and currently serves as the Executive Director of a dynamic social service agency with more than 500 employees. His academic background includes a master’s degree in counselling psychology and a postgraduate credential in Organizational Leadership. Chris is passionate about building resilient teams, fostering psychologically safe workplaces, and driving meaningful, person-centered service delivery across systems.