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Navigating Interpersonal Environments – Supervisors and Managers

By andrewwalsh

A Duty to Accommodate and Duty to Inquire – Supervisors and Managers

By andrewwalsh

Webinar Recording: Improving Wellness with BounceBack

By andrewwalsh

Improving Wellness with BounceBack®: A Free Cognitive-Behavioural Therapy Program Watch this webinar recording to explore BounceBack®, the Canadian Mental Health Association’s free, evidence-based mental health program designed to reduce anxiety and depression symptoms by up to 50%. Grounded in Cognitive-Behavioural Therapy (CBT), this program offers BC residents aged 13+ practical strategies to manage stress, worry, … Continued

Elevating Check-ins for Stronger Teams and Meaningful Support 

By andrewwalsh

According to a study by the Federation of Community Social Services, 70% of direct care workers expressed that stress was the biggest factor that impacted them in the workplace4. This raises and important question, how can we better support our team members who face the emotional and mental toll of working with vulnerable populations?   As … Continued

Beyond Golden Stars: A Practical Guide to Recognition Systems

By andrewwalsh

Safety Huddle: Setting Boundaries In Community Social Services

By andrewwalsh

In community social services, maintaining healthy boundaries is crucial for both effective client support and sustainable practice, yet navigating these boundaries can be complex in day-to-day work. This resource collection – featuring a focused 5-minute video, specialized guides for both organizations and frontline workers, along with practical handouts – provides strategies and tools to help … Continued

Supporting Staff in Setting Healthy Boundaries: A Guide for Employers & Managers

By andrewwalsh

In community social services, boundaries serve as essential safeguards for both clients and staff, ensuring equitable, and effective relationships. While individual staff members must maintain their own boundaries, employers and managers play a crucial role in creating an environment that supports and reinforces these practices. Why Boundaries Are Important When boundaries become blurred, organizations often … Continued

Healthy Boundaries in Community Social Services: A Practical Guide

By andrewwalsh

As community social service workers, we enter this field driven by compassion and a genuine desire to help others. However, our ability to provide effective, sustainable support depends on establishing and maintaining clear boundaries. This guide explores the essential aspects of healthy boundaries and provides practical strategies for implementing them in your daily practice. Understanding … Continued

Webinar Recording: Developing Supportive Managers & Supervisors

By andrewwalsh

Managers and supervisors are key to shaping a psychologically safe workplace. Click here to download the Q&A Click here to download the presentation slide deck

Understanding the Work: Psychological Demands in Social Services

By andrewwalsh

Social service work is deeply rewarding, but it also comes with inherent risks, as workers often become emotionally and mentally invested due to the nature of the work. Recognizing the psychological demands and expectations that accompany this work is crucial for addressing psychological hazards, safeguarding worker wellness, and preparing them for the emotional challenges they … Continued