By andrewwalsh
Resources Tourism and hospitality leaders juggle 24/7 operations, unpredictable guest demands, and the constant tension between too much work and too little time — creating real psychosocial hazards that affect both your wellbeing and your team’s performance. Watch the webinar recording to learn how stress regulation, prioritization, strategic delegation, and energy management can help leaders foster … Continued
By andrewwalsh
Care to Speak For healthcare and social service workers in BC.Purpose: Peer-based emotional support for work-related or personal stress.Type of Support: Phone, text, and web-based chat with trained peer volunteers.Availability: Mon-Fri, 9am to 9pm Contact: Phone/Text: 1-866-802-7337www.caretospeak.ca Critical Incident Response (CIR) Program For workers and employers in BC who have experienced a traumatic workplace event.Purpose: … Continued
By andrewwalsh
This webinar explores the paradox of leadership in community-based social services and introduces practical strategies for bridging the gap. Participants will learn key skills required for new managers, including effective resource allocation, administrative oversight, and how to professionally develop and support their teams — all while keeping clients at the heart of their practice. By … Continued
By andrewwalsh
Jack and Jill manage two different youth centers. Both face similar challenges, yet their leadership styles could not be more different. Jill’s office is constantly filled with staff coming and going to meet with her. She regularly checks in with team members in the hallway or during breaks, building trust and rapport along the way. … Continued
By andrewwalsh
For Community Social Services Frontline and healthcare workers regularly encounter clients facing deeply rooted challenges like substance use, mental illness, and trauma. Under pressure, even the most ethical and skilled professionals may unknowingly fall into blame-based thinking, which can damage trust and reduce the effectiveness of care. This webinar offers a practical, strengths-based alternative: narrative … Continued
By andrewwalsh
This recorded webinar explores how to integrate Psychological Health & Safety (PH&S) practices into tourism and hospitality workplaces — identifying psychosocial hazards, supporting employee well-being, and fostering safe, respectful workplace cultures. Led by Beata Chami, Psychological Health & Safety Consultant, the session provides practical tools and resources to help organizations start building psychologically safe workplaces. … Continued
By andrewwalsh
For Community Social Services Supervising employees who provide direct support services to their communities is a challenging role. ‘Front line’ service personnel are expected to meet administrative, legislative, practice, and ethical standards while also accommodating the unique needs of their clients. Effective supervision attends to the dual role of ensuring that the community and its … Continued
By andrewwalsh
By andrewwalsh
Companion resources: How can you foster a psychologically healthy and safe workplace in times of crisis? With temperatures heating up and the risk of wild fires impacting communities across the province, it’s important that tourism and hospitality employers know how to plan for and manage the human side of an emergency. This webinar is designed for … Continued
By andrewwalsh
Maintaining professional boundaries is the cornerstone of a respectful, productive, and psychologically safe work environment. In this webinar, we dive into the importance of professional boundaries, explore the differences between personal and professional relationships, and understand how they impact workplace dynamics. Through real-world examples, scenario-based activities, and thought-provoking discussions, you’ll learn to recognize the signs … Continued
