By andrewwalsh
Companion resources: How can you foster a psychologically healthy and safe workplace in times of crisis? With temperatures heating up and the risk of wild fires impacting communities across the province, it’s important that tourism and hospitality employers know how to plan for and manage the human side of an emergency. This webinar is designed for … Continued
By andrewwalsh
Maintaining professional boundaries is the cornerstone of a respectful, productive, and psychologically safe work environment. In this webinar, we dive into the importance of professional boundaries, explore the differences between personal and professional relationships, and understand how they impact workplace dynamics. Through real-world examples, scenario-based activities, and thought-provoking discussions, you’ll learn to recognize the signs … Continued
By andrewwalsh
Creating a psychologically healthy and safe workplace isn’t a one-time action but an ongoing commitment. For the tourism and hospitality sector, this commitment can make a world of difference in team morale, customer service, and long-term employee well-being. If your team already understands the fundamentals of psychological health and safety as outlined in the 3 … Continued
By andrewwalsh
Companion resources: Are you onboarding new staff faster than guests check in? In tourism and hospitality, seamless service can’t wait—even when your team just met. This webinar helps managers like you establish psychological safety from day one, no matter how packed the schedule or how seasonal the crew. Discover how to embed trust-building into your … Continued
By andrewwalsh
Have you ever been in a conversation at work where you felt you didn’t communicate your point effectively? You’re not alone- research shows that employees spend up to 17 hours each week resolving misunderstandings caused by interpersonal miscommunication. In the fast-paced Tourism & Hospitality industry, that’s valuable time that could be spent creating positive guest … Continued
By andrewwalsh
By andrewwalsh
By andrewwalsh
Improving Wellness with BounceBack®: A Free Cognitive-Behavioural Therapy Program Watch this webinar recording to explore BounceBack®, the Canadian Mental Health Association’s free, evidence-based mental health program designed to reduce anxiety and depression symptoms by up to 50%. Grounded in Cognitive-Behavioural Therapy (CBT), this program offers BC residents aged 13+ practical strategies to manage stress, worry, … Continued
By andrewwalsh
According to a study by the Federation of Community Social Services, 70% of direct care workers expressed that stress was the biggest factor that impacted them in the workplace4. This raises and important question, how can we better support our team members who face the emotional and mental toll of working with vulnerable populations? As … Continued
By andrewwalsh
