By andrewwalsh
Watch this informative and heartfelt webinar introducing Care to Speak, a free and confidential peer-based support service created specifically for healthcare and social service workers. We explore how Care to Speak provides practical emotional support through phone, text and chat, offering a safe and understanding space for those who care for others every day. Whether … Continued
By andrewwalsh
Building on the foundations of motivational interviewing, this engaging one-hour session takes a deeper dive into how to guide conversations that spark lasting motivation. You’ll learn to recognize and respond to change talk, the client’s own language in favor of change, while also understanding sustain talk and ambivalence, and how each influences motivation. The session … Continued
By andrewwalsh
Tourism and hospitality teams face an endless cycle of demanding guests, seasonal pressure, unpredictable challenges, and physical exhaustion that can quickly lead to burnout and high turnover. Join us to learn evidence-based strategies to help your team bounce back from tough situations, adapt to constant change, and maintain their energy throughout even the most challenging … Continued
By andrewwalsh
Learning Circles: Culturally Safer Terminology is part of a video series exploring Indigenous perspectives on psychological health and safety in the workplace. Created to support employers and workers across BC’s tourism and hospitality industry, this series is a partnership between Len Pierre Consulting, go2HR, and the Canadian Mental Health Association (CMHA). In this session, we focus … Continued
By andrewwalsh
By andrewwalsh
By andrewwalsh
Mental health claims continue to rise in the social services sector and are among the highest across public safety and care-related occupations in British Columbia.1 Contributing factors include staff shortages, high service demand, complex client needs, housing insecurity, drug poisoning, the impacts of COVID-19, and more. This trend is concerning since psychological injuries can lead … Continued
By andrewwalsh
The arts and entertainment industry can present unique challenges for psychological health and safety. This interactive workshop explores WorkSafeBC’s Psychological Health & Safety Framework through an arts and entertainment lens, providing practical, zero-budget tools that supervisors can implement immediately on set, in production offices, during rehearsals, or at festival grounds. Join psychological health and safety … Continued
By andrewwalsh
Helping conversations can be a powerful turning point, yet they can also feel drained when the balance between supporting others and protecting your own energy isn’t clear. This engaging one-hour webinar introduces motivational interviewing (MI), a collaborative communication style that inspires clients to explore change while allowing you to set healthy boundaries and sustain your … Continued
By andrewwalsh
Resources In tourism and hospitality, great service starts with employees who feel psychologically safe and supported. This webinar shows how investing in Psychological Health and Safety (PH&S) reduces turnover, lowers sick days, and strengthens guest satisfaction. Drawing on real examples from BC’s hospitality sector, explore the measurable benefits of making employee well-being a business priority, … Continued
