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Protecting Yourself While Helping Others: Understanding and Mitigating Vicarious Trauma

By andrewwalsh

Front-line workers in community social services dedicate themselves to supporting others, often facing emotionally intense situations. While deeply meaningful, this work can sometimes lead to vicarious trauma, an emotional toll that arises from witnessing the trauma of those you serve, listening to traumatic experiences, and empathetically engaging with individuals experiencing trauma. Understanding vicarious trauma, recognizing … Continued

Recognizing & Addressing Vicarious Trauma in the Workplace

By andrewwalsh

As a manager or employer in the community social services sector, you play a critical role in supporting employees who are at risk of vicarious trauma. This occupational hazard, stemming from exposure to the trauma of others, can affect staff well-being and productivity if not addressed. Understanding and mitigating its effects is essential to creating … Continued

Webinar Recording: Strategies for Coping with Anxiety

By andrewwalsh

For Community Social Services This webinar is tailored for professionals in the Community Social Services sector looking to deepen their understanding of anxiety and gain practical strategies for coping. Whether you’re a frontline worker or a manager, this session will provide valuable insights into the nature and function of anxiety, as well as evidence-based, easy-to-apply … Continued

Workload Overload? Examine Your Workload to Take Control

By andrewwalsh

The increasing pressure on workers in the social services sector in BC is evident as the living cost and overdose rates continue to rise. Workload management becomes critical especially when the work involves psychological, emotional, and physical effort. This is one of the reasons why in social services in the UK, workload management strategies have … Continued

Safety Talk: De-Escalation Tips for Tourism & Hospitality

By andrewwalsh

Working in the tourism and hospitality industry can be exciting and rewarding. No two days are the same, and you get to interact with people from all walks of life. But this dynamic environment also presents unique challenges, from managing difficult situations to ensuring your personal safety during late shifts or working alone. Want to … Continued

Creating a Safe Workplace: A Guide for Tourism & Hospitality Employers

By andrewwalsh

This info sheet is part of our Safety Talk series for those who work in tourism and hospitality, developed in partnership with go2HR. Download a printer-friendly PDF version of this info sheet or watch the video. The tourism and hospitality industry is fast-paced and customer-focused, but it can also bring unique challenges that put staff at risk. From late-night shifts to dealing … Continued

Staying Safe and Confident: Practical Safety Tips for Tourism & Hospitality Workers

By andrewwalsh

This info sheet is part of our Safety Talk series for those who work in tourism and hospitality, developed in partnership with go2HR. Download a printer-friendly PDF version of this info sheet or watch the video. Working in the tourism and hospitality industry can be exciting and rewarding. No two days are the same, and you get to interact with people from … Continued

Introduction to Psychological Health & Safety – Supervisors & Managers

By andrewwalsh

Introduction to Psychological Health and Safety – Workers

By andrewwalsh

Introduction to Workplace Mental Health – Workers

By andrewwalsh