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Addressing Psychologically Unsafe Situations

By briteweb

Conflicts and psychologically unsafe behaviours can and often do happen in our workplaces. It isn’t easy to intervene in a respectful way when we see behaviour that we consider psychologically unsafe. We may feel uncomfortable intervening, or we may believe we don’t have the authority to do so. We might also fear the consequences of … Continued

Navigating Vulnerabilities and Disagreements

By briteweb

Consider the following scenario: Sarah is a new manager who recently experienced a disagreement with a member of her team. Things did not go as expected, and since then, there has been tension between Sarah, and several others from her team. Her team did not appreciate how Sarah handled the situation and felt like Sarah … Continued

Navigating Grief and Loss in the Workplace

By briteweb

Grief and loss can profoundly impact individuals, not only in their personal lives but also in the workplace. Canada observes the National Day of Mourning on April 28th each year.  The National Day of Mourning not only honours the memory of workers who have been killed; but also, those of have been injured or suffered … Continued

Neurodiversity in the Workplace

By briteweb

In tourism and hospitality, we know the value of equity, diversity, and inclusion to serve our customers better, and make all customer experiences great in BC. Psychological safety includes having a sense of belonging and feeling valued and respected.  Want to learn more about some great foundational ways you as an employer can support Neurodiversity … Continued

Mastering Reactivity: Three Strategies for Leaders to Cultivate Psychological Safety 

By briteweb

“Jane, a new team leader responsible for managing a team of six front-line workers, found herself in a challenging situation during a recent meeting. When a team member posed a difficult question, Jane’s immediate reaction was defensiveness, accompanied by a sudden flush of emotion. Since assuming her new role, Jane has been grappling with self-doubt, … Continued

Growth and Development: Keys to Psychological Health and Safety

By briteweb

In an industry that offers a diverse range of 400+ careers, working in BC’s tourism and hospitality sector offers many opportunities for growth and development. One of our human needs is to learn and grow. Sheila Heen’s TEDx talk: How to Use Others’ Feedback to Learn and Grow, outlines this in relation to feedback. Growth … Continued

Why Invest in Psychological Health and Safety

By briteweb

Set Your Business Apart Workplace psychological health and safety has become an expectation today if an organization wants to be seen as employer of choice and compete successfully in the market for qualified workers.  You can set your business apart from your competitors by communicating your initiatives in this area.     Not only do workers today … Continued

Getting Leadership Support for Mental Health Initiatives

By briteweb

In this article, you’ll learn about some of the steps you can take as an employee or supervisor to get buy-in for mental health initiatives from senior leaders and employers. Everyone has a part to play in building psychologically safe and healthy workplaces. However, it can feel overwhelming, or even frustrating, to be a mental … Continued

​​SAD: More Than Just Winter Blues

By briteweb

What is Seasonal Affective Disorder (SAD)? Also known as “winter depression,” Seasonal Affective Disorder (SAD) is a type of depression that comes and goes in a seasonal pattern. It is most commonly experienced during fall-winter, but some experience symptoms during spring-summer.   Symptoms may start out mild and become more severe as the season progresses.   What … Continued

​​Recognizing Unconscious Bias

By briteweb

Contributed by: People Working Well Learning Consultants  Do you know that you are biased? You are biased and so am I. In the words of David Rock of the NeuroLeadership Institute, “If you have a brain, you have bias.” 1  The first step in breaking bias is recognizing that we all have it. And it’s … Continued