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Neurodiversity in The Arts and Entertainment Industry

By ellie

Understanding Neurodiversity Neurodiversity is a fundamental concept that supports the notion that everyone is different and worthy of respect and belonging. It is used to describe the multiplicity of all human beings, celebrating the uniqueness in how everyone thinks, behaves, learns and understands the world. This perspective implies that there are infinite possibilities in human … Continued

Responding To Psychosocial Hazard Reports: A Manager’s Guide

By ellie

Imagine this: you’re a manager in a supportive housing building, and one of your staff, Manpreet, comes to you looking concerned. She says, “I don’t feel safe working with Adam. I don’t want to work on the same shift as him.”  You are taken aback. You’ve known Adam for years and you’ve always had a good working relationship with him. It might be tempting to just … Continued

Leadership Tools for Cultivating Psychological Wellness Within Teams

By ellie

When stepping into leadership, new managers undergo an important transition, from directly helping clients to supporting the people who help clients. This shift requires a different set of skills, and the qualities that make someone an exceptional helper don’t always translate automatically into effective leadership. For many new leaders, this change can feel both exciting … Continued

How to Spot Hidden Strengths in Every Client

By ellie

John is a 23-year-old client who has faced many challenges in his life, including being unhoused and struggling with substance use. John recently spoke to a support worker to help him navigate some of the concerns he’s been facing. He is feeling pretty hopeless about the possibility of change. He has many strengths he either … Continued

What Psychological Hazards Can Sound Like at Work

By ellie

“I am burnt out” is likely a statement you’ve heard from someone at work or maybe you have experienced burn out yourself at some point. Workers may express themselves in different ways, so it is essential to spot when certain psychological hazards may be presenting themselves. Psychological Hazards Psychological hazards are conditions or factors that … Continued

Addressing Psychologically Unsafe Situations

By ellie

In the arts and entertainment sector, fast-paced, quick-changing and high-pressure environments such as live performance deadlines, festival turnarounds and tight shooting schedules can sometimes lead to challenges that impact safety. Ignoring these issues can increase stress, harm morale and place individuals in vulnerable positions. Recognizing and addressing psychologically unsafe situations helps to build a respectful, … Continued

WorkSafeBC Critical Incident Response (CIR) Program

By ellie

The WorkSafeBC Critical Incident Response (CIR) Program is a confidential service that provides early intervention for workers and employers after a traumatic event in the workplace. Its primary goal is to alleviate immediate stress and reduce the risk of longer-term psychological issues.  ​Interventions are typically offered within 24 to 72 hours following a critical incident but remain … Continued

Navigating Workplace Mental Health Accommodations

By ellie

In the tourism and hospitality industry, creating memorable experiences for guests is paramount. However, it’s equally crucial to prioritize the mental health and well-being of your team. But how can leaders effectively support employees facing mental health challenges while navigating legal and ethical considerations? This guide offers a quick overview of the essential concepts every … Continued

From Service to Safety: Addressing Psychosocial Hazards in the Workplace

By ellie

Delivering exceptional guest experiences depends on the well-being of the people who make them happen. Yet behind the scenes, employees often face unique stressors and psychological risks that can affect their health, performance, and the quality of service. Building a truly safe and supportive workplace means going beyond physical safety to proactively address mental and … Continued

Going From Burnout to Balance While Managing Multiple Responsibilities

By ellie

With staff shortages, compounded by immigration policy reviews, and ongoing injuries, many social services workers are feeling stretched thin. So, how do you stay well when you’re overwhelmed? If you wear multiple hats at work, managing different roles or juggling various jobs, you know the feeling of being stretched too thin. With economic pressures and … Continued