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Category: Uncategorized

From Input to Influence: A Practical Guide to Worker Participation

By andrewwalsh

In many organizations, worker input is routinely collected, yet it does not consistently translate into visible or sustained change. This gap between input and action can undermine trust, weaken engagement, and limit the effectiveness of participation initiatives. This article examines how organizations can move beyond input collection toward structured approaches that enable meaningful influence. Community … Continued

Webinar Recording: Building Endurance in Your Team

By andrewwalsh

Related resources Working in community social services means showing up for others, often under enormous pressure and with limited resources. Staff shortages, high caseloads, vicarious trauma, and the cycle of burnout can make it feel like resilience is just another thing being asked of already-stretched teams. This webinar recording reframes what team resilience actually means, … Continued

Strengthening Employer Supports for Worker Well-being

By andrewwalsh

A support worker finishes a challenging shift helping several chronically unhoused individuals secure housing. Nothing went wrong on paper. Appointments were kept, applications submitted, and no incidents occurred. Yet, on the way home, they replay decisions in their mind, “Did I advocate enough? Could I have connected them with more resources?” There’s no one to … Continued

Understanding Exposure to Traumatic Events

By andrewwalsh

Content advisory: This article includes discussion of traumatic events commonly encountered in community social services, including suicide. A youth outreach worker responds to a call about a youth in crisis. When they arrive, emergency services are already on scene. The situation is stabilized, but distressing details emerge: the youth was found after a suicide attempt. … Continued

Webinar Recording: The Power of Stress: Building Resilience & Peak Performance

By andrewwalsh

This webinar offers arts and entertainment professionals a practical guide to understanding and working with stress in the creative world. Viewers will explore how stress affects the nervous system, learn to recognize the signs, and gain clarity on the different types of stress. The recording also delves into the stages of stress and the impact … Continued

Webinar Recording: Supporting Neurodiversity in the Workplace

By andrewwalsh

The tourism and hospitality industry relies on the unique strengths of every team member to deliver outstanding guest experiences. Fostering a diverse workforce with a broad range of perspectives and skills is a strategic asset when paired with a supportive environment. This session provides practical strategies to empower and support all staff, from adapting training … Continued

Exploring the Positive Effects of Compassion

By ellie

Compassion is an important part of creating healthy, supportive workplaces. It involves noticing when others are struggling and responding with understanding and care. Equally valuable is self-compassion: the practice of treating ourselves with the same patience and kindness we offer to those around us. By recognizing our own challenges with kindness rather than judgment, self-compassion … Continued

Webinar Recording: Building Psychologically Safe Workplaces

By andrewwalsh

Psychosocial hazards can quietly affect staff well-being and service quality in community social services. In this webinar, we’ll unpack WorkSafeBC’s five psychosocial hazard categories: interpersonal environment, job design, workplace conditions, need for employer support, and exposure to traumatic events. Using real-world examples, viewers will build confidence in recognizing psychosocial hazards in their own workplaces—such as … Continued

Navigating Disagreement with Openness: Building Healthy Dialogue

By ellie

Consider the following scenario: Sarah is a newly appointed assistant director working in film production. During a busy shoot day, she has a disagreement with a crew member about how an extra shot should be scheduled in order to stay on timeline and meet production deadlines. The exchange feels tense and afterward, Sarah notices a … Continued

Name, Claim and Reframe: A Toolkit for Managing Stress in Arts & Entertainment

By ellie

In the arts and entertainment sector, stress can be a feature of your working life. Stress isn’t always negative at manageable levels; it can sharpen focus, spark creative problem-solving, and support learning and growth. Healthy stress can build resilience over time and even activate the same energizing chemistry in the body as excitement, helping you … Continued