By andrewwalsh
A support worker finishes a challenging shift helping several chronically unhoused individuals secure housing. Nothing went wrong on paper. Appointments were kept, applications submitted, and no incidents occurred. Yet, on the way home, they replay decisions in their mind, “Did I advocate enough? Could I have connected them with more resources?” There’s no one to … Continued
By andrewwalsh
Content advisory:This article includes discussion of traumatic events commonly encountered in community social services, including suicide. A youth outreach worker responds to a call about a youth in crisis. When they arrive, emergency services are already on scene. The situation is stabilized, but distressing details emerge: the youth was found after a suicide attempt. The … Continued
By andrewwalsh
This webinar offers arts and entertainment professionals a practical guide to understanding and working with stress in the creative world. Viewers will explore how stress affects the nervous system, learn to recognize the signs, and gain clarity on the different types of stress. The recording also delves into the stages of stress and the impact … Continued
By andrewwalsh
The tourism and hospitality industry relies on the unique strengths of every team member to deliver outstanding guest experiences. Fostering a diverse workforce with a broad range of perspectives and skills is a strategic asset when paired with a supportive environment. This session provides practical strategies to empower and support all staff, from adapting training … Continued
By ellie
Compassion is an important part of creating healthy, supportive workplaces. It involves noticing when others are struggling and responding with understanding and care. Equally valuable is self-compassion: the practice of treating ourselves with the same patience and kindness we offer to those around us. By recognizing our own challenges with kindness rather than judgment, self-compassion … Continued
By andrewwalsh
Psychosocial hazards can quietly affect staff well-being and service quality in community social services. In this webinar, we’ll unpack WorkSafeBC’s five psychosocial hazard categories: interpersonal environment, job design, workplace conditions, need for employer support, and exposure to traumatic events. Using real-world examples, viewers will build confidence in recognizing psychosocial hazards in their own workplaces—such as … Continued
By ellie
Consider the following scenario: Sarah is a newly appointed assistant director working in film production. During a busy shoot day, she has a disagreement with a crew member about how an extra shot should be scheduled in order to stay on timeline and meet production deadlines. The exchange feels tense and afterward, Sarah notices a … Continued
By ellie
In the arts and entertainment sector, stress can be a feature of your working life. Stress isn’t always negative at manageable levels; it can sharpen focus, spark creative problem-solving, and support learning and growth. Healthy stress can build resilience over time and even activate the same energizing chemistry in the body as excitement, helping you … Continued
By andrewwalsh
Learning Circles: From Awareness to Advocacy in the Workplace is part of a video series exploring Indigenous perspectives on psychological health and safety in the workplace. Created to support employers and workers across BC’s tourism and hospitality industry, this series is a partnership between Len Pierre Consulting, go2HR, and CMHA BC. In this session, we explore … Continued
By ellie
A case manager starts the day with multiple complex cases. By noon, two urgent situations arise, documentation piles up, and breaks are skipped. There is no clear guideline for what counts as a manageable caseload, and the day ends with unfinished tasks and lingering anxiety. No traumatic incident occurred, yet the structure of the job … Continued
