By andrewwalsh
The tourism and hospitality industry relies on the unique strengths of every team member to deliver outstanding guest experiences. Fostering a diverse workforce with a broad range of perspectives and skills is a strategic asset when paired with a supportive environment. This session provides practical strategies to empower and support all staff, from adapting training … Continued
By ellie
Compassion is an important part of creating healthy, supportive workplaces. It involves noticing when others are struggling and responding with understanding and care. Equally valuable is self-compassion: the practice of treating ourselves with the same patience and kindness we offer to those around us. By recognizing our own challenges with kindness rather than judgment, self-compassion … Continued
By andrewwalsh
Psychosocial hazards can quietly affect staff well-being and service quality in community social services. In this webinar, we’ll unpack WorkSafeBC’s five psychosocial hazard categories: interpersonal environment, job design, workplace conditions, need for employer support, and exposure to traumatic events. Using real-world examples, viewers will build confidence in recognizing psychosocial hazards in their own workplaces—such as … Continued
By ellie
Consider the following scenario: Sarah is a newly appointed assistant director working in film production. During a busy shoot day, she has a disagreement with a crew member about how an extra shot should be scheduled in order to stay on timeline and meet production deadlines. The exchange feels tense and afterward, Sarah notices a … Continued
By ellie
In the arts and entertainment sector, stress can be a feature of your working life. Stress isn’t always negative at manageable levels; it can sharpen focus, spark creative problem-solving, and support learning and growth. Healthy stress can build resilience over time and even activate the same energizing chemistry in the body as excitement, helping you … Continued
By andrewwalsh
Learning Circles: From Awareness to Advocacy in the Workplace is part of a video series exploring Indigenous perspectives on psychological health and safety in the workplace. Created to support employers and workers across BC’s tourism and hospitality industry, this series is a partnership between Len Pierre Consulting, go2HR, and CMHA BC. In this session, we explore … Continued
By ellie
A case manager starts the day with multiple complex cases. By noon, two urgent situations arise, documentation piles up, and breaks are skipped. There is no clear guideline for what counts as a manageable caseload, and the day ends with unfinished tasks and lingering anxiety. No traumatic incident occurred, yet the structure of the job … Continued
By ellie
A new social navigator starts their first shift in a community clinic. They are given a list of people to support and access to their electronic medical records. There is no formal introduction to staff, no structured safety orientation, and no discussion of potential risks when doing outreach. The new worker introduces themself to staff … Continued
By andrewwalsh
The arts and entertainment industry can be exciting and fast-paced, and many people are drawn to work in such invigorating, collaborative, rigorous, and expressive environments where two days rarely look the same. Along with this excitement can sometimes come a sense of pressure, whether to stay on budget, catch up when you feel behind, adapt … Continued
By ellie
Imagine this: A team meeting ends. One staff member leaves feeling dismissed after being interrupted repeatedly. Another feels frustrated but stays silent about a growing workload imbalance. No policies were broken. No voices were raised, yet tension lingers. In community social services, we are deeply committed to building trust with individuals who may have experienced … Continued
