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Safety Talk: Responding When a Colleague Is in Crisis

Our Safety Talk series of videos and info sheets are intended to support conversations with your coworkers. They were developed for those who work in tourism and hospitality, in partnership with go2HR.

What is a Crisis?

Life throws us curveballs and sometimes this can result in a personal crisis. A crisis is different from the everyday changes in our mental health. It halts or disrupts our ability to cope and affects how we work. When someone is in crisis, it’s serious and often unexpected. Regardless of the cause of the crisis, responding with empathy can make a big difference in helping someone regain a sense of safety and control. A caring and non-judgmental approach is key.

Want to use this Safety Talk in your workplace?

Read our tips for Responding When a Colleague is in Crisis, also available as a printable handout, and watch the video below to help you prepare for the conversation. You can watch the video together to help start the discussion.

We Want Your Feedback!

Please take our brief survey. Your input will help us improve our Safety Talk series. All responses are collected anonymously by go2HR and will remain confidential.

Responding With Respect Workshop

Equip managers and supervisors with the knowledge and skills to identify, respond to, and reduce mental health challenges while effectively supporting employees.

Responding to Crisis at Work Lunch & Learn

WorkLearn about practical tools and strategies that can be used to respond effectively to moments of crisis or distress in the workplace.

Mental Health Awareness Workshop

Build confidence to talk about mental health, strengthen resilience, and apply practical strategies to support co-workers facing mental health challenges.