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Bridging Differences in Values

By ellie

This resource is part of Safety Huddle: Navigating Differences in Values for those who work in community social services. Download the Navigating Differences in Values quick reference guide as a handy resource or watch the video. In the workplace, we often encounter individuals whose values differ significantly from our own, especially in social services where … Continued

Holding Space for Grief: Healing Through The Loss of Community Members

By ellie

Grief is quite common and often an unspoken part of social service work. As the toxic drug crisis worsens, particularly with the increase of benzodiazepine-laced drugs that naloxone cannot reverse, frontline response efforts have grown more complex.1 Overdose-related loss is becoming more frequent and widespread, making it harder to keep grief unspoken.   The Hidden Cost … Continued

Psychological Detachment: Practical Strategies for Employees in Community Social Services

By ellie

In community social services, your ability to connect emotionally with clients is both your greatest strength and your greatest vulnerability. Each day, you listen to difficult stories, witness trauma, and support people through overwhelming challenges. While this empathetic connection is essential to your work, it can also lead to burnout, compassion fatigue, and even secondary … Continued

Supporting Psychological Detachment: A Guide for Leaders in Community Social Services 

By ellie

As a leader in community social services, you play a pivotal role in creating an environment where your team can thrive while doing challenging emotional work. Your staff regularly absorb difficult stories and support people through trauma. While their empathy and dedication are invaluable assets, they can also lead to burnout without proper organizational support. … Continued

Safety Huddle: Psychological Detachment: Sustaining Well-being in Community Social Services 

By ellie

Welcome to our safety huddle on psychological detachment for community social service professionals.   The ability to mentally and emotionally disconnect from work is essential for those who regularly support others through trauma and challenging life circumstances. Here, you’ll find practical tools designed specifically for the unique demands of social service work, balancing empathetic client care with … Continued

Wellness Exchange in Action: Steps to Boost Your Well-Being

By ellie

Life can be stressful. These stressors can range from work issues, interpersonal conflicts, to the daily stressors such as sitting in traffic. Community social service workers face unique challenges by caring for others that can really impact their overall well-being. Having effective tools within your toolbox when life stressors pop up can be a protective … Continued

Foundations of Mental Health First Aid: Supporting Others 

By ellie

Have you ever found yourself in a situation where someone you care about is struggling with their mental health, but you weren’t sure what to say or how to help? As mental health issues continue to rise especially among youths, it’s becoming increasingly clear that having a solid understanding of mental health is crucial, not … Continued

Webinar Recording: Improving Wellness with BounceBack

By andrewwalsh

Improving Wellness with BounceBack®: A Free Cognitive-Behavioural Therapy Program Watch this webinar recording to explore BounceBack®, the Canadian Mental Health Association’s free, evidence-based mental health program designed to reduce anxiety and depression symptoms by up to 50%. Grounded in Cognitive-Behavioural Therapy (CBT), this program offers BC residents aged 13+ practical strategies to manage stress, worry, … Continued

Safety Huddle: Building Resilience in Community Social Services 

By ellie

Welcome to our resilience-building safety huddle, specially designed for the community social services sector. This Safety Huddle is designed to support both individual practitioners and organizational leaders in building sustainable, effective practices.  By engaging with these resources, you’ll develop:  Remember, building resilience is an ongoing journey, not a destination. These resources are designed to support … Continued

Supporting Staff Resilience: A Guide for Community Social Service Leaders 

By ellie

In community social services, staff resilience isn’t just about individual coping skills – it’s the foundation of a psychologically safe workplace that can sustainably meet community needs.   As leaders, we’re facing unprecedented challenges in staff retention and burnout prevention.   The increasing complexity of client needs, combined with systemic pressures and resource constraints, requires us to … Continued