By andrewwalsh
The tourism and hospitality industry relies on the unique strengths of every team member to deliver outstanding guest experiences. Fostering a diverse workforce with a broad range of perspectives and skills is a strategic asset when paired with a supportive environment. This session provides practical strategies to empower and support all staff, from adapting training … Continued
By andrewwalsh
Learning Circles: From Awareness to Advocacy in the Workplace is part of a video series exploring Indigenous perspectives on psychological health and safety in the workplace. Created to support employers and workers across BC’s tourism and hospitality industry, this series is a partnership between Len Pierre Consulting, go2HR, and CMHA BC. In this session, we explore … Continued
By andrewwalsh
Learning Circles: Indigenous Perspectives on Conflict Resolution is part of a video series exploring Indigenous perspectives on psychological health and safety in the workplace. Created to support employers and workers across BC’s tourism and hospitality industry, this series is a partnership between Len Pierre Consulting, go2HR, and the Canadian Mental Health Association (CMHA). In this session, … Continued
By andrewwalsh
Learning Circles: Culturally Safer Terminology is part of a video series exploring Indigenous perspectives on psychological health and safety in the workplace. Created to support employers and workers across BC’s tourism and hospitality industry, this series is a partnership between Len Pierre Consulting, go2HR, and the Canadian Mental Health Association (CMHA). In this session, we explore … Continued
By andrewwalsh
Learning Circles: Indigenous Cultural Safety and Psychological Workplace Safety is part of a video series exploring Indigenous perspectives on psychological health and safety in the workplace. Created to support employers and workers across BC’s tourism and hospitality industry, this series is a partnership between Len Pierre Consulting, go2HR, and the Canadian Mental Health Association (CMHA). In … Continued
By andrewwalsh
Tourism and hospitality teams face an endless cycle of demanding guests, seasonal pressure, unpredictable challenges, and physical exhaustion that can quickly lead to burnout and high turnover. Join us to learn evidence-based strategies to help your team bounce back from tough situations, adapt to constant change, and maintain their energy throughout even the most challenging … Continued
By andrewwalsh
Learning Circles: Culturally Safer Terminology is part of a video series exploring Indigenous perspectives on psychological health and safety in the workplace. Created to support employers and workers across BC’s tourism and hospitality industry, this series is a partnership between Len Pierre Consulting, go2HR, and the Canadian Mental Health Association (CMHA). In this session, we focus … Continued
By andrewwalsh
Resources In tourism and hospitality, great service starts with employees who feel psychologically safe and supported. This webinar shows how investing in Psychological Health and Safety (PH&S) reduces turnover, lowers sick days, and strengthens guest satisfaction. Drawing on real examples from BC’s hospitality sector, explore the measurable benefits of making employee well-being a business priority, … Continued
By andrewwalsh
Resources The holiday season is one of the busiest and most emotionally demanding times of year for tourism and hospitality teams. While guests celebrate, employees and leaders often face long hours, high expectations, and limited downtime. Join Brandy Zimmerman, Workplace Mental Health Strategist, to learn practical ways to support mental wellbeing, maintain team cohesion, and navigate … Continued
By andrewwalsh
Resources Tourism and hospitality leaders juggle 24/7 operations, unpredictable guest demands, and the constant tension between too much work and too little time — creating real psychosocial hazards that affect both your wellbeing and your team’s performance. Watch the webinar recording to learn how stress regulation, prioritization, strategic delegation, and energy management can help leaders foster … Continued
