By jenniferquan
The Secret to Confident Teams and Thriving Workplaces In hospitality and tourism, teamwork isn’t just important—it’s everything. Whether it’s ensuring a guest’s stay is seamless or juggling peak-season rushes, clear communication and expectations are the glue that holds it all together. But there’s another bonus: they create psychologically safe workplaces where people feel comfortable, valued, … Continued
By andrewwalsh
Prioritizing Mental Health in BC’s Tourism and Hospitality Industry In tourism and hospitality, leaders are the backbone, setting the tone and supporting both guests and staff. But with this responsibility comes mental fatigue and stress. Just like on an airplane, where we’re advised to put on our own oxygen masks before assisting others, prioritizing mental … Continued
By andrewwalsh
The holiday season is often seen as a time of joy and celebration. However, for many in BC’s tourism and hospitality industry, it can also bring heightened stress and mental health challenges. While there are moments of happiness, the season frequently brings about stress, loneliness, and even grief—all of which are rarely seen in the … Continued
By jenniferquan
A Simple Strategy for a Healthier, Happier Workplace In any fast-paced environment, micro-breaks can be a game-changer for mental wellness and productivity. These brief pauses—often just a minute or two—help recharge employees, prevent burnout, and keep focus sharp. Embracing micro-breaks can enhance the well-being of your team and lead to improved customer experiences, all while … Continued
By jenniferquan
How Leaders Can Foster a Culture of Mental Wellness in BC’s Tourism and Hospitality Industry In BC’s busy tourism and hospitality industry, mental wellness needs to be more than just a talking point—it should be an essential part of the work culture. Seasonal demands, long hours, and guest-facing roles can add up, putting pressure on … Continued
By andrewwalsh
Creating a safe and supportive workplace starts with strong leadership—and we’re here to help you make that commitment even stronger. You might have joined us for our October session on WorkSafeBC’s Psychological Health & Safety Framework—in this follow-up webinar, we take it further. Watch our 30-minute webinar, Leadership Commitment in Action, where we dive deeper into the role … Continued
By andrewwalsh
Mental Health and Psychological Safety Consultants support organizations with the navigation and implementation of mental health resources. They share best practices and offer proactive tools and strategies to promote psychological health and safety in the workplace. It’s a free service offered in partnership with go2HR. To help you prepare for an initial conversation with one … Continued
By andrewwalsh
In the fast-paced world of tourism and hospitality, seasonal staffing fluctuations and evolving workplace dynamics can lead to inevitable changes in the workplace. As teams and workloads shift, it becomes key to equip staff with the tools to navigate these transitions effectively. This is where the free 10-minute e-learning module on coping with change from … Continued
By andrewwalsh
The tourism and hospitality industry is fast-paced and demanding, especially during peak seasons. While delivering exceptional customer experiences is essential, creating a workplace where employees feel supported and safe is equally important. Managing psychological health and safety in the workplace is as essential as managing physical health and safety, and both should be integrated into … Continued
By andrewwalsh
This resource from Workplace Strategies for Mental Health provides psychologically safe orientation strategies to help employers create welcoming, stress-reducing onboarding experiences, fostering trust and mental well-being from the start. Strategies you will find include: Tourism and hospitality workplaces often attract many young and new workers who are starting their first job, so a positive onboarding … Continued
