Navigating Interpersonal Environments – Supervisors and Managers
By andrewwalsh
Sector: Tourism & Hospitality
A Duty to Accommodate and Duty to Inquire – Supervisors and Managers
By andrewwalsh
Navigating Changes in Tourism and Hospitality: A Practical Guide
By ellie
This info sheet is part of our Safety Talk series for those who work in tourism and hospitality, developed in partnership with go2HR. Download the Navigating Changes quick reference guide you can share in your workplace, or watch the video. In the dynamic world of tourism and hospitality, change isn’t just inevitable—it’s a regular part of our work … Continued
Supporting Staff Through Change: A Guide for Tourism & Hospitality Managers
By ellie
This info sheet is part of our Safety Talk series for those who work in tourism and hospitality, developed in partnership with go2HR. Download the Navigating Change document as a quick reference tool or or watch the video. As leaders in tourism and hospitality, effectively managing change directly impacts both staff wellbeing and operational success. It also creates a psychologically safe … Continued
Safety Talk: Coping with Change in Tourism & Hospitality
By ellie
Change shapes our daily work environment, from seasonal transitions to evolving guest expectations. This Safety Talk includes targeted resources for both staff and managers to help navigate these changes effectively. The tourism and hospitality industry faces unique challenges when it comes to change. Your team might encounter: While these changes affect everyone differently, the “5 … Continued
Supporting an Employee Post-Injury
By jenniferquan
Regardless of the severity, any workplace injury can impact an employee’s mental health. These impacts can show up in different ways, which is why knowing what to expect and how to support your employee after a workplace injury is crucial to their recovery. Depending on the kind of injury, or where they are on the … Continued
Supporting Employee Mental Health Post-Injury: What to Know
By jenniferquan
What to Know Research shows roughly half of workers who experience a time loss injury will experience symptoms of depression.1 The chance of returning to work greatly reduces when a worker is off longer than 2 to 3 weeks. Workers may experience stress, anxiety, or depression after an injury due to: What This Means for … Continued
Supporting Employee Mental Health Post-Injury: Time Off
By jenniferquan
What employers can do to support workers during time off Injury Example: A worker was walking through the hall when they slipped on the wet floor and fell onto their back and tailbone. The worker attended the hospital for assessment and it was determined the worker was disabled from all work for three weeks. Together, … Continued
Supporting Employee Mental Health Post-Injury: Modified Duties
By jenniferquan
What employers can do to support workers during modified duties. Injury Example: A janitor cut their finger when unpacking cleaning supplies. The worker was assessed by the on-site first aid attendant. It was determined that they needed stitches at the hospital. The physician noted for the worker to not work with chemicals and keep their … Continued
Supporting Employee Mental Health Post-Injury: Minor Injuries
By jenniferquan
What employers can do to support workers with minor injuries. Injury Example: A cook cuts their finger, a cashier sprains their ankle, a room attendant with a sore wrist, a grounds keeper scrapes their knee, a ski instructor has a sore shoulder Potential Impacts How to Support • Reduced confidence in performing job tasks that … Continued