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Recognizing The Signs: Early Indicators Of Bullying In The Workplace

By andrewwalsh

In the social services sector, creating a safe and supportive environment is crucial for both staff and the clients we serve. To foster a culture of respect and inclusion, it is important to identify early indicators of bullying in the workplace. Defining Bullying Repeated and unwanted actions and practices directed at an individual that often … Continued

Pulse Check Tool to Support PH&S Consultation & Planning 

By andrewwalsh

Mental Health and Psychological Safety Consultants support organizations with the navigation and implementation of mental health resources. They share best practices and offer proactive tools and strategies to promote psychological health and safety in the workplace. It’s a free service offered in partnership with go2HR.   To help you prepare for an initial conversation with one … Continued

Psychological Health & Safety: WorkSafeBC’s Framework for Success 

By andrewwalsh

The tourism and hospitality industry is fast-paced and demanding, especially during peak seasons. While delivering exceptional customer experiences is essential, creating a workplace where employees feel supported and safe is equally important. Managing psychological health and safety in the workplace is as essential as managing physical health and safety, and both should be integrated into … Continued

​WorkSafeBC Critical Incident Response (CIR) Program

By andrewwalsh

​​The WorkSafeBC Critical Incident Response (CIR) Program is a confidential service that provides early intervention for workers and employers after a traumatic event in the workplace. Its primary goal is to alleviate immediate stress and reduce the risk of longer-term psychological issues.  ​Interventions are typically offered within 24 to 72 hours following a critical incident … Continued

Empathetic Leadership: Communication Framework

By andrewwalsh

One of the best ways tourism and hospitality creates psychological safety in their work environment is through communication. Leading from a place of empathy and understanding, just as we do for our guests, enhances the employment experience and fosters more candid conversations, collaboration, and innovation. This, in turn, builds high-performing teams and increases employee engagement … Continued

Webinar Recording: Introduction to WorkSafeBC’s Psychological Health & Safety Framework

By andrewwalsh

WorkSafeBC’s Psychological Health & Safety Framework provides the foundation for BC Employers to enhance workplace culture and build a positive, supportive environment for their employees.  In this 30-minute webinar, we discussed: Resources:

Webinar Recording: Building a Culture of Recognition

By andrewwalsh

In this engaging one-hour session, Suncha Satney will dive into the pivotal role that recognition and rewards play in fostering a psychologically safe workplace. This interactive webinar is designed to equip you with the tools to develop an effective recognition system that resonates with your organization’s core values. About our facilitator: Suncha Satney is a … Continued

DEI in Practice: Discovering Implicit Bias

By andrewwalsh

Community social service organizations work with diverse communities and serve individuals facing systemic inequalities. It is crucial that service providers foster a culturally safe environment and ensure equitable and fair treatment of those they serve and of their employees. To put Diversity, Equity, and Inclusion (DEI) into practice requires an understanding implicit bias. Implicit bias … Continued

Getting Started With Mental Health Training

By andrewwalsh

In the dynamic world of tourism and hospitality, every role is crucial in fostering a positive and healthy workplace culture. From frontline workers to supervisors, managers, senior leaders, business owners, and HR and occupational health and safety professionals, each of us contributes to creating a supportive work environment.  Our comprehensive suite of online courses offers … Continued

Leveraging the Physical Hierarchy of Controls for Psychological Hazard Management

By andrewwalsh

Creating a safe and supportive work environment includes addressing both physical and psychological aspects of hazard management. The Hierarchy of Controls is a widely used model in health and safety management, designed to eliminate or mitigate workplace risks. This model organizes controls into five levels, starting with the most effective (elimination of the hazard) and … Continued