By andrewwalsh
Watch this informative and heartfelt webinar introducing Care to Speak, a free and confidential peer-based support service created specifically for healthcare and social service workers. We explore how Care to Speak provides practical emotional support through phone, text and chat, offering a safe and understanding space for those who care for others every day. Whether … Continued
By ellie
Angie is a frontline worker who supports young people experiencing a range of challenges. One of her clients, Brodie, shares that he has been struggling with sleep and explains how much it affects his ability to function during the day. Brodie feels exhausted at school and work although he has tried many strategies, nothing seems … Continued
By andrewwalsh
By andrewwalsh
By andrewwalsh
Mental health claims continue to rise in the social services sector and are among the highest across public safety and care-related occupations in British Columbia.1 Contributing factors include staff shortages, high service demand, complex client needs, housing insecurity, drug poisoning, the impacts of COVID-19, and more. This trend is concerning since psychological injuries can lead … Continued
By ellie
Imagine finishing a difficult phone call and turning to your computer to document the interaction. You notice your shoulders are tense, your jaw is clenched, and your mind is running through the next tasks waiting for you. By the time you leave work, it feels like there is hardly any time left to bring your … Continued
By ellie
Celebrating Successes and Acknowledging Impact Your work in social services is rooted in “helping individuals, groups, or communities to enhance or restore their capacity for social functioning and creating societal conditions favorable to this goal.”1 This definition by Barker (2013) reflects the heart of what you do every day: supporting people through challenges, strengthening their … Continued
By andrewwalsh
Strategies to Elevate Workplace Communications for Supervisors is a practical, engaging session designed for supervisors, department heads, technical directors, and others working in BC’s film, television, performing arts, and live events industries. This training introduces core communication and emotional-intelligence skills while focusing on the unique dynamics of fast-paced, collaborative production environments. Participants learn clear, usable approaches … Continued
By ellie
Imagine this: you’re a manager in a supportive housing building, and one of your staff, Manpreet, comes to you looking concerned. She says, “I don’t feel safe working with Adam. I don’t want to work on the same shift as him.” You are taken aback. You’ve known Adam for years and you’ve always had a good working relationship with him. It might be tempting to just … Continued
By ellie
When stepping into leadership, new managers undergo an important transition, from directly helping clients to supporting the people who help clients. This shift requires a different set of skills, and the qualities that make someone an exceptional helper don’t always translate automatically into effective leadership. For many new leaders, this change can feel both exciting … Continued
