By andrewwalsh
Have you ever been in a conversation at work where you felt you didn’t communicate your point effectively? You’re not alone- research shows that employees spend up to 17 hours each week resolving misunderstandings caused by interpersonal miscommunication. In the fast-paced Tourism & Hospitality industry, that’s valuable time that could be spent creating positive guest … Continued
By ellie
Welcome to our comprehensive feedback toolkit, designed specifically for the unique challenges of the tourism and hospitality industry. These resources—including a practical video guide, targeted articles for both staff and management, and ready-to-use handouts—provide everything you need to build a culture where honest, constructive feedback flourishes and team members feel safe to speak up and … Continued
By ellie
Change shapes our daily work environment, from seasonal transitions to evolving guest expectations. This Safety Talk includes targeted resources for both staff and managers to help navigate these changes effectively. The tourism and hospitality industry faces unique challenges when it comes to change. Your team might encounter: While these changes affect everyone differently, the “5 … Continued
By andrewwalsh
Improving Wellness with BounceBack®: A Free Cognitive-Behavioural Therapy Program Watch this webinar recording to explore BounceBack®, the Canadian Mental Health Association’s free, evidence-based mental health program designed to reduce anxiety and depression symptoms by up to 50%. Grounded in Cognitive-Behavioural Therapy (CBT), this program offers BC residents aged 13+ practical strategies to manage stress, worry, … Continued
By andrewwalsh
Managers and supervisors are key to shaping a psychologically safe workplace. Click here to download the Q&A Click here to download the presentation slide deck
By andrewwalsh
For Community Social Services Watch this insightful one-hour webinar focused on two valuable resources designed to enhance mental health outcomes and foster a psychologically safe workplace in the Community Social Services (CSS) sector. In this session, participants will gain an understanding of psychological health and safety, why it’s critical for organizational well-being, and how they … Continued
By andrewwalsh
For Community Social Services This webinar is tailored for professionals in the Community Social Services sector looking to deepen their understanding of anxiety and gain practical strategies for coping. Whether you’re a frontline worker or a manager, this session will provide valuable insights into the nature and function of anxiety, as well as evidence-based, easy-to-apply … Continued
By andrewwalsh
Join us for an engaging one-hour webinar designed to help you navigate the challenges of the winter months. We’ll work on individualized activity plans that align with your core values and support overall well-being. You’ll leave with actionable strategies help increase enjoyment and resilience during the shorter colder days. Our Presenter Suncha Satney is a … Continued
By andrewwalsh
Our Safety Talk series of videos and info sheets are intended to support conversations with your coworkers. They were developed for those who work in tourism and hospitality, in partnership with go2HR. Working in the tourism and hospitality industry often means long hours, fast-paced shifts, and interacting with a wide variety of people. It’s natural to need … Continued
By andrewwalsh
Creating a safe and supportive workplace starts with strong leadership—and we’re here to help you make that commitment even stronger. You might have joined us for our October session on WorkSafeBC’s Psychological Health & Safety Framework—in this follow-up webinar, we take it further. Watch our 30-minute webinar, Leadership Commitment in Action, where we dive deeper into the role … Continued
