By andrewwalsh
Companion resources: How can you foster a psychologically healthy and safe workplace in times of crisis? With temperatures heating up and the risk of wild fires impacting communities across the province, it’s important that tourism and hospitality employers know how to plan for and manage the human side of an emergency. This webinar is designed for … Continued
By andrewwalsh
Maintaining professional boundaries is the cornerstone of a respectful, productive, and psychologically safe work environment. In this webinar, we dive into the importance of professional boundaries, explore the differences between personal and professional relationships, and understand how they impact workplace dynamics. Through real-world examples, scenario-based activities, and thought-provoking discussions, you’ll learn to recognize the signs … Continued
By andrewwalsh
Companion resources: Are you onboarding new staff faster than guests check in? In tourism and hospitality, seamless service can’t wait—even when your team just met. This webinar helps managers like you establish psychological safety from day one, no matter how packed the schedule or how seasonal the crew. Discover how to embed trust-building into your … Continued
By ellie
Welcome to our safety huddle, specially designed for the community social services sector. These resources are designed to support both individual practitioners and organizational leaders in building sustainable, effective practices. You’ll learn: Read our tips for Bridging Differences in Values and Leading Through Differences in Values also available as printable handouts, and watch the video below … Continued
By andrewwalsh
Have you ever been in a conversation at work where you felt you didn’t communicate your point effectively? You’re not alone- research shows that employees spend up to 17 hours each week resolving misunderstandings caused by interpersonal miscommunication. In the fast-paced Tourism & Hospitality industry, that’s valuable time that could be spent creating positive guest … Continued
By ellie
Welcome to our safety huddle on psychological detachment for community social service professionals. The ability to mentally and emotionally disconnect from work is essential for those who regularly support others through trauma and challenging life circumstances. Here, you’ll find practical tools designed specifically for the unique demands of social service work, balancing empathetic client care with … Continued
By ellie
Welcome to our comprehensive feedback toolkit, designed specifically for the unique challenges of the tourism and hospitality industry. These resources—including a practical video guide, targeted articles for both staff and management, and ready-to-use handouts—provide everything you need to build a culture where honest, constructive feedback flourishes and team members feel safe to speak up and … Continued
By ellie
Change shapes our daily work environment, from seasonal transitions to evolving guest expectations. This Safety Talk includes targeted resources for both staff and managers to help navigate these changes effectively. The tourism and hospitality industry faces unique challenges when it comes to change. Your team might encounter: While these changes affect everyone differently, the “5 … Continued
By andrewwalsh
Improving Wellness with BounceBack®: A Free Cognitive-Behavioural Therapy Program Watch this webinar recording to explore BounceBack®, the Canadian Mental Health Association’s free, evidence-based mental health program designed to reduce anxiety and depression symptoms by up to 50%. Grounded in Cognitive-Behavioural Therapy (CBT), this program offers BC residents aged 13+ practical strategies to manage stress, worry, … Continued
By andrewwalsh
Managers and supervisors are key to shaping a psychologically safe workplace. Click here to download the Q&A Click here to download the presentation slide deck
