Safety Talk: Coping with Change in Tourism & Hospitality
Change shapes our daily work environment, from seasonal transitions to evolving guest expectations. This Safety Talk includes targeted resources for both staff and managers to help navigate these changes effectively.
The tourism and hospitality industry faces unique challenges when it comes to change. Your team might encounter:
- Daily adaptations to guest requests, product availability, and staffing levels
- Shifting work intensities and routines
- Weather-related adjustments
- Emergency response situations
- Staff accommodation transitions
- Seasonal schedule changes
- Team composition changes
While these changes affect everyone differently, the “5 As” approach to change management can help build resilience across your team, developing practical strategies for navigating change while maintaining wellbeing and productivity.
Want to use this Safety Talk in your workplace?
Read our tips for Supporting Staff Through Change: A Guide for Tourism & Hospitality Managers and Navigating Changes in Tourism & Hospitality: A Practical Guide (for Employees), also available as printable handouts, and watch the video below to help you prepare for the conversation. You can watch the video together to help start the discussion.
Links to other resources:
Resilience During Difficult Times Workshop
Learn to recognize and respond to stress, understand its impact on your well-being, and build resiliency through practical strategies for difficult situations.
Resilience During Difficult Times Lunch & Learn
Learn to recognize and respond to stress, understand its impact on your well-being, and build resiliency through practical strategies for difficult situations.
Mental Health Awareness Workshop
Build confidence to talk about mental health, strengthen resilience, and apply practical strategies to support co-workers facing mental health challenges.
Mental Health Awareness Lunch & Learn
Build confidence to talk about mental health, strengthen resilience, and apply practical strategies to support co-workers facing mental health challenges.