By andrewwalsh
Our Safety Talk series of videos and info sheets are intended to support conversations with your coworkers. They were developed for those who work in tourism and hospitality, in partnership with go2HR. Working in the tourism and hospitality industry often means long hours, fast-paced shifts, and interacting with a wide variety of people. It’s natural to need … Continued
By andrewwalsh
Prioritizing Mental Health in BC’s Tourism and Hospitality Industry In tourism and hospitality, leaders are the backbone, setting the tone and supporting both guests and staff. But with this responsibility comes mental fatigue and stress. Just like on an airplane, where we’re advised to put on our own oxygen masks before assisting others, prioritizing mental … Continued
By andrewwalsh
The holiday season is often seen as a time of joy and celebration. However, for many in BC’s tourism and hospitality industry, it can also bring heightened stress and mental health challenges. While there are moments of happiness, the season frequently brings about stress, loneliness, and even grief—all of which are rarely seen in the … Continued
By andrewwalsh
Creating a safe and supportive workplace starts with strong leadership—and we’re here to help you make that commitment even stronger. You might have joined us for our October session on WorkSafeBC’s Psychological Health & Safety Framework—in this follow-up webinar, we take it further. Watch our 30-minute webinar, Leadership Commitment in Action, where we dive deeper into the role … Continued
By andrewwalsh
In the social services sector, creating a safe and supportive environment is crucial for both staff and the clients we serve. To foster a culture of respect and inclusion, it is important to identify early indicators of bullying in the workplace. Defining Bullying Repeated and unwanted actions and practices directed at an individual that often … Continued
By andrewwalsh
Microaggressions are “subtle acts of exclusion”. In the Community Social Services sector, microaggressions can undermine psychological safety and can negatively impact our sense of belonging in the workplace [1]. Microaggressions may seem small, but they can add up and have a cumulative effect that communicates “you don’t belong”. This can erode trust, lower morale, and … Continued
By andrewwalsh
Mental Health and Psychological Safety Consultants support organizations with the navigation and implementation of mental health resources. They share best practices and offer proactive tools and strategies to promote psychological health and safety in the workplace. It’s a free service offered in partnership with go2HR. To help you prepare for an initial conversation with one … Continued
By andrewwalsh
In the fast-paced world of tourism and hospitality, seasonal staffing fluctuations and evolving workplace dynamics can lead to inevitable changes in the workplace. As teams and workloads shift, it becomes key to equip staff with the tools to navigate these transitions effectively. This is where the free 10-minute e-learning module on coping with change from … Continued
By andrewwalsh
The tourism and hospitality industry is fast-paced and demanding, especially during peak seasons. While delivering exceptional customer experiences is essential, creating a workplace where employees feel supported and safe is equally important. Managing psychological health and safety in the workplace is as essential as managing physical health and safety, and both should be integrated into … Continued
By andrewwalsh
This resource from Workplace Strategies for Mental Health provides psychologically safe orientation strategies to help employers create welcoming, stress-reducing onboarding experiences, fostering trust and mental well-being from the start. Strategies you will find include: Tourism and hospitality workplaces often attract many young and new workers who are starting their first job, so a positive onboarding … Continued
