By andrewwalsh
Working in hospitality means we’re constantly surrounded by coworkers, but we don’t always know what personal struggles they might be dealing with behind the scenes. We’ve put together these Safety Talk resources – including a quick 5-minute video, guides for both managers and staff, plus some takeaway materials – to help everyone better understand trauma … Continued
By andrewwalsh
In the fast-paced world of tourism and hospitality, creating exceptional guest experiences is our bread and butter. But behind every great service interaction and seamless operation lies a complex web of human experiences that managers must navigate with care and understanding. Our industry presents unique challenges – from irregular schedules and high-stress periods to constant … Continued
By andrewwalsh
Working in hospitality means being part of a dynamic, fast-paced environment where we interact with countless people every day. While this makes our work exciting, it also means we’re regularly connecting with colleagues who may be carrying invisible burdens. Understanding trauma and how to support each other can make our workplace stronger and more supportive … Continued
By andrewwalsh
For Community Social Services Watch this insightful one-hour webinar focused on two valuable resources designed to enhance mental health outcomes and foster a psychologically safe workplace in the Community Social Services (CSS) sector. In this session, participants will gain an understanding of psychological health and safety, why it’s critical for organizational well-being, and how they … Continued
By andrewwalsh
By andrewwalsh
By andrewwalsh
By andrewwalsh
By andrewwalsh
By andrewwalsh
Front-line workers in community social services dedicate themselves to supporting others, often facing emotionally intense situations. While deeply meaningful, this work can sometimes lead to vicarious trauma, an emotional toll that arises from witnessing the trauma of those you serve. Understanding vicarious trauma, recognizing its signs, and implementing strategies to safeguard your well-being are essential to sustaining … Continued
