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Webinar Recording: Building Resilience in Tourism & Hospitality Teams

By andrewwalsh

Tourism and hospitality teams face an endless cycle of demanding guests, seasonal pressure, unpredictable challenges, and physical exhaustion that can quickly lead to burnout and high turnover. Join us to learn evidence-based strategies to help your team bounce back from tough situations, adapt to constant change, and maintain their energy throughout even the most challenging … Continued

Learning Circles: Culturally Safer Terminology

By andrewwalsh

Learning Circles: Culturally Safer Terminology is part of a video series exploring Indigenous perspectives on psychological health and safety in the workplace. Created to support employers and workers across BC’s tourism and hospitality industry, this series is a partnership between Len Pierre Consulting, go2HR, and the Canadian Mental Health Association (CMHA). In this session, we focus … Continued

Safety Talk: Asking for Help in Arts & Entertainment

By ellie

Working in BC’s arts and entertainment industry can come with unique mental health challenges. Demand-heavy production periods, situational intensity, time pressures, financial precarity, severe deadlines, and the pressure to stay sharp or creative under stress can all take a toll. Yet stigma and fear of jeopardizing future work often keep arts, entertainment, and film workers … Continued

How to Explore Change with Clients While Sustaining Your Wellness

By ellie

Angie is a frontline worker who supports young people experiencing a range of challenges. One of her clients, Brodie, shares that he has been struggling with sleep and explains how much it affects his ability to function during the day. Brodie feels exhausted at school and work although he has tried many strategies, nothing seems … Continued

Respectful Workplaces – Department Heads

By andrewwalsh

Respectful Workplaces – Crew Members

By andrewwalsh

Asking for Help: Guidance for Workers in Arts & Entertainment

By ellie

This resource is part of Safety Talk: Asking for Help in Arts & Entertainment. Download the Asking for Help quick reference guide as a handy resource or watch the video. Mental health is a spectrum — we all go through ups and downs. The demands of working in arts and entertainment can be intense: full production days, compressed … Continued

Staying Connected With Employees on Mental Health Leave

By andrewwalsh

Mental health claims continue to rise in the social services sector and are among the highest across public safety and care-related occupations in British Columbia.1 Contributing factors include staff shortages, high service demand, complex client needs, housing insecurity, drug poisoning, the impacts of COVID-19, and more. This trend is concerning since psychological injuries can lead … Continued

Building Crew Resilience in High-Pressure Environments For Department Heads

By ellie

In the arts and entertainment industries, resilience isn’t just an individual skill, it’s a by-product of and foundation for psychologically safe sets, venues, and sites. When crews feel supported, respected, and equipped to manage the pace and pressure of production settings, they’re better able to work safely while maintaining creativity and community. Today’s environments can … Continued

Emotional Intelligence in Creative Environments

By ellie

Picture a moment when someone on your crew really understood your point of view, not just your words, but the stress, worry or frustration underneath them. That kind of connection is at the heart of emotional intelligence (EQ). It shapes how we communicate on set, backstage, and on site. Our ability to use emotional intelligence … Continued