Sector: Community Social Services

For Community Social Services Building on the foundations of motivational interviewing, this engaging one-hour session takes a deeper dive into how to guide conversations that spark lasting motivation. You’ll learn to recognize and respond to change talk, the client’s own language in favor of change, while also understanding sustain talk and ambivalence, and how each … Continued

For Community Social Services Helping conversations can be a powerful turning point, yet they can also feel drained when the balance between supporting others and protecting your own energy isn’t clear. This engaging one-hour session introduces motivational interviewing (MI), a collaborative communication style that inspires clients to explore change while allowing you to set healthy … Continued

For Community Social Services Frontline and community-based work is rewarding but often exhausting—especially with ongoing challenges like the opioid crisis, increasing mental health needs, and the lasting effects of the pandemic. In this session, Brian shares his personal story of recovery, and how mindfulness became a vital tool in his healing. You’ll explore how mindfulness … Continued

Balancing the delivery of meaningful, client-centred services with the financial and contractual realities of today’s social service sector is an ongoing challenge. Agencies are expected to do more with less, all while maintaining high standards of care and accountability. A unique tension arises when frontline professionals, known for their dedication to clients, are promoted into … Continued

For Community Social Services Supervising employees who provide direct support services to their communities is a challenging role. ‘Front line’ service personnel are expected to meet administrative, legislative, practice, and ethical standards while also accommodating the unique needs of their clients. Effective supervision attends to the dual role of ensuring that the community and its … Continued

For Community Social Services Workplace bullying can have serious consequences for employee well-being, team dynamics, and overall organizational health. This webinar will explore what bullying looks like in the workplace, how to recognize its various forms, and identify common predictors. Participants will gain insight into the impact of bullying on psychological safety, and learn proactive, … Continued

For Healthcare and Continuing Care This presentation is for anyone impacted by OCD, whether you live with it, support someone who does, or work closely with individuals in care settings. Tailored especially for caregivers, health care assistants, and long-term care workers, this session offers real-world insights and the latest research on OCD across the lifespan. … Continued

For Community Social Services Emotional intelligence is the ability to recognize, understand, and manage our own emotions, while also being attuned to the emotions of others. In high-stress environments, developing this skill can improve communication, strengthen relationships, and foster healthier workplaces. This interactive webinar offers practical tools and insights to help participants explore their emotional … Continued

For Community Social Services Maintaining professional boundaries is the cornerstone of a respectful, productive, and psychologically safe work environment. In this engaging and interactive session, we’ll dive into the importance of professional boundaries, explore the differences between personal and professional relationships, and understand how they impact workplace dynamics. Through real-world examples, scenario-based activities, and thought-provoking … Continued

For Community Social Services Join us for an engaging and interactive one-hour webinar designed for both managers and employees, focusing on the critical role of self-awareness in identifying and addressing unconscious biases in the workplace. In this session, participants will learn effective strategies for recognizing and mitigating their own biases, whether they’re working as individuals … Continued