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Building Trust for Leaders

By ellie

Teams with high trust can benefit from higher productivity, employee engagement, increased knowledge-sharing, employee retention, improved customer loyalty, increased revenue and improved collaboration with internal and external stakeholders. In his compelling TEDTalk Why Good Leaders Make You feel Safe, Simon Sinek says, “When people feel safe and protected by the leadership in an organization, the … Continued

Introduction to Psychological Health & Safety – Supervisors & Managers

By andrewwalsh

Introduction to Psychological Health and Safety – Workers

By andrewwalsh

Webinar Recording: Strategies for Coping with the Winter Blues

By andrewwalsh

Join us for an engaging one-hour webinar designed to help you navigate the challenges of the winter months. We’ll work on individualized activity plans that align with your core values and support overall well-being. You’ll leave with actionable strategies help increase enjoyment and resilience during the shorter colder days. Our Presenter Suncha Satney is a … Continued

Isolation and Mental Health Over the Holidays

By ellie

The holidays can be a tough time for many people in the tourism and hospitality industry. While it’s often seen as a season of joy and togetherness, not everyone feels that way. Being away from family, dealing with tough memories, or facing grief and loss can make this season feel isolating instead of festive.  Isolation … Continued

Supporting Work-Life Balance: A Guide for Supervisors

By ellie

We all have multiple roles in life. We might be workers, partners, family members, friends, community leaders, or have other roles. Having multiple roles is enriching and fulfilling, but conflicting responsibilities can lead to overload. As a supervisor, you can foster a work environment with positive balance, where employees are supported to manage the demands … Continued

Managing Fatigue: A Practical Guide for Employers

By ellie

Fatigue—feeling excessively tired or drowsy—is an inevitable part of life and often affects workers in the Community Social Services Sector. Given the dynamic nature of the sector, with its shift work, high client interactions, and emotionally demanding tasks, fatigue can become a significant issue. While it’s a common experience, fatigue poses a risk to both … Continued

Championing Mental Health in Community Social Services: How to Get Buy-In from Leadership

By ellie

In this article, you’ll explore strategies for employees and supervisors in the Community Social Services sector to advocate for mental health initiatives and gain support from senior leaders and decision-makers. Creating psychologically safe and healthy workplaces is a shared responsibility, but it can sometimes feel overwhelming or frustrating to champion mental health without support. While … Continued

Mitigating Risks in Challenging Client Interactions

By ellie

In the community social services sector, engaging with clients is an essential and rewarding part of the work. While interactions are often positive, front-line staff may occasionally face challenging or confrontational situations. To safeguard the physical and psychological well-being of employees and promote a safe, supportive environment, proactive measures are crucial. Here are four key … Continued

Building Psychological Safety Through Empathetic Leadership

By ellie

One of the best ways to create psychological safety in the work environment is through communication. Leading from a place of empathy and understanding, just as we do for our clients, enhances the employment experience and fosters more candid conversations, collaboration, and innovation. This, in turn, builds thriving teams and increases employee engagement and retention. … Continued