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Risk Management Model – Addressing Psychological Health and Safety

By ellie

Just as employers are responsible for maintaining physical health and safety through hazard management and safety protocols, they also have a duty to address factors that impact mental health in the workplace. Managing physical risks is already a key part of an employer’s role, and this responsibility naturally extends to creating a psychologically healthy environment. … Continued

Navigating Changes in Tourism and Hospitality: A Practical Guide 

By ellie

This info sheet is part of our Safety Talk series for those who work in tourism and hospitality, developed in partnership with go2HR. Download the Navigating Changes quick reference guide you can share in your workplace, or watch the video. In the dynamic world of tourism and hospitality, change isn’t just inevitable—it’s a regular part of our work … Continued

Supporting Staff Through Change: A Guide for Tourism & Hospitality Managers

By ellie

This info sheet is part of our Safety Talk series for those who work in tourism and hospitality, developed in partnership with go2HR. Download the Navigating Change document as a quick reference tool or or watch the video. As leaders in tourism and hospitality, effectively managing change directly impacts both staff wellbeing and operational success. It also creates a psychologically safe … Continued

Safety Talk: Coping with Change in Hospitality & Tourism 

By ellie

Change shapes our daily work environment, from seasonal transitions to evolving guest expectations. This Safety Talk includes targeted resources for both staff and managers to help navigate these changes effectively.  The tourism and hospitality industry faces unique challenges when it comes to change. Your team might encounter:  While these changes affect everyone differently, the “5 … Continued

Supporting an Employee Post-Injury

By jenniferquan

Regardless of the severity, any workplace injury can impact an employee’s mental health. These impacts can show up in different ways, which is why knowing what to expect and how to support your employee after a workplace injury is crucial to their recovery.    Depending on the kind of injury, or where they are on the … Continued

Supporting Employee Mental Health Post-Injury: What to Know

By jenniferquan

What to Know Research shows roughly half of workers who experience a time loss injury will experience symptoms of depression.1 The chance of returning to work greatly reduces when a worker is off longer than 2 to 3 weeks. Workers may experience stress, anxiety, or depression after an injury due to: What This Means for … Continued

Supporting Employee Mental Health Post-Injury: Time Off

By jenniferquan

What employers can do to support workers during time off Injury Example: A worker was walking through the hall when they slipped on the wet floor and fell onto their back and tailbone. The worker attended the hospital for assessment and it was determined the worker was disabled from all work for three weeks. Together, … Continued

Supporting Employee Mental Health Post-Injury: Modified Duties

By jenniferquan

What employers can do to support workers during modified duties. Injury Example: A janitor cut their finger when unpacking cleaning supplies. The worker was assessed by the on-site first aid attendant. It was determined that they needed stitches at the hospital. The physician noted for the worker to not work with chemicals and keep their … Continued

Supporting Employee Mental Health Post-Injury: Minor Injuries

By jenniferquan

What employers can do to support workers with minor injuries. Injury Example: A cook cuts their finger, a cashier sprains their ankle, a room attendant with a sore wrist, a grounds keeper scrapes their knee, a ski instructor has a sore shoulder Potential Impacts How to Support • Reduced confidence in performing job tasks that … Continued

Supporting Staff Resilience: A Guide for Community Social Service Leaders 

By ellie

In community social services, staff resilience isn’t just about individual coping skills – it’s the foundation of a psychologically safe workplace that can sustainably meet community needs.   As leaders, we’re facing unprecedented challenges in staff retention and burnout prevention.   The increasing complexity of client needs, combined with systemic pressures and resource constraints, requires us to … Continued