By andrewwalsh
In community social services, maintaining healthy boundaries is crucial for both effective client support and sustainable practice, yet navigating these boundaries can be complex in day-to-day work. This resource collection – featuring a focused 5-minute video, specialized guides for both organizations and frontline workers, along with practical handouts – provides strategies and tools to help … Continued
By andrewwalsh
Working in hospitality means we’re constantly surrounded by coworkers, but we don’t always know what personal struggles they might be dealing with behind the scenes. We’ve put together these Safety Talk resources – including a quick 5-minute video, guides for both managers and staff, plus some takeaway materials – to help everyone better understand trauma … Continued
By andrewwalsh
In the fast-paced world of tourism and hospitality, creating exceptional guest experiences is our bread and butter. But behind every great service interaction and seamless operation lies a complex web of human experiences that managers must navigate with care and understanding. Our industry presents unique challenges – from irregular schedules and high-stress periods to constant … Continued
By andrewwalsh
Working in hospitality means being part of a dynamic, fast-paced environment where we interact with countless people every day. While this makes our work exciting, it also means we’re regularly connecting with colleagues who may be carrying invisible burdens. Understanding trauma and how to support each other can make our workplace stronger and more supportive … Continued
By andrewwalsh
Front-line workers in community social services dedicate themselves to supporting others, often facing emotionally intense situations. While deeply meaningful, this work can sometimes lead to vicarious trauma, an emotional toll that arises from witnessing the trauma of those you serve. Understanding vicarious trauma, recognizing its signs, and implementing strategies to safeguard your well-being are essential to sustaining … Continued
By andrewwalsh
Working in the tourism and hospitality industry can be exciting and rewarding. No two days are the same, and you get to interact with people from all walks of life. But this dynamic environment also presents unique challenges, from managing difficult situations to ensuring your personal safety during late shifts or working alone. Want to … Continued
By andrewwalsh
This info sheet is part of our Safety Talk series for those who work in tourism and hospitality, developed in partnership with go2HR. Download a printer-friendly PDF version of this info sheet or watch the video. The tourism and hospitality industry is fast-paced and customer-focused, but it can also bring unique challenges that put staff at risk. From late-night shifts to dealing … Continued
By andrewwalsh
This info sheet is part of our Safety Talk series for those who work in tourism and hospitality, developed in partnership with go2HR. Download a printer-friendly PDF version of this info sheet or watch the video. Working in the tourism and hospitality industry can be exciting and rewarding. No two days are the same, and you get to interact with people from … Continued
By andrewwalsh
This info sheet is part of our Safety Talk series for those who work in tourism and hospitality, developed in partnership with go2HR. Download a printer-friendly PDF version of this info sheet or watch the video. Understanding Why We May Use Substances In high-stress, fast-paced industries like tourism and hospitality, substance use can play a dual role: … Continued
By andrewwalsh
This info sheet is part of our Safety Talk series for those who work in tourism and hospitality, developed in partnership with go2HR. Download a printer-friendly PDF version of this info sheet or watch the video. Understanding Why We May Use Substances After a fast-paced shift, unwinding with a drink can serve two purposes: Recognizing Signs of … Continued
