Integrating Psychological Health and Safety in the Workplace

Creating a psychologically healthy and safe workplace isn’t a one-time action but an ongoing commitment. For the tourism and hospitality sector, this commitment can make a world of difference in team morale, customer service, and long-term employee well-being. 

If your team already understands the fundamentals of psychological health and safety as outlined in the 3 steps below, it’s time to take the next step by integrating those principles into everyday workplace practices. 

A great starting point is WorkSafeBC’s Psychological Health and Safety Framework, designed specifically to help BC employers strengthen workplace culture. This free resource lays out key steps and principles to create more supportive environments. 

Watch the WorkSafeBC’s Psychological Health & Safety Framework webinar to better understand how to apply the framework in your workplace. 

Everyone has a role to play in shaping a mentally healthy workplace. Providing targeted mental health training not only builds awareness but equips teams with practical tools to support each other. 

Start by exploring our free training modules designed for the tourism and hospitality sector. 

For a deeper dive into what psychological health and safety looks like and how to apply it, these two online modules are a great next step: 

Unsure where to begin or how to tailor strategies for your unique workplace? Consider working with a Mental Health and Psychological Safety Consultant. These professionals can offer insight, guidance, and customized support to help you build a resilient workplace culture. 

Start connecting with a Psychological Health and Safety consultant today! 

Creating a psychologically healthy and safe workplace doesn’t have to be complicated. Once your team understands the basics as outlined above, the key is to integrate Psychological Health and Safety into daily workplace operations.  Here are practical ways to move beyond the basics and integrate actions: 

Include Psychological Health and Safety considerations, like workload balance, respect in the workplace, or signs of stress, in your Joint Health and Safety Committee (JHSC) audits to ensure psychological safety is regularly reviewed alongside physical safety. 

Use your Health and Safety board to share quick tips, mental health resources, inspirational messages, or reminders about upcoming training. Keeping information visible helps keep Psychological Health and Safety top of mind. 

Add Psychological Health and Safety as a regular agenda item in leadership meetings to ensure managers are discussing team well-being, sharing observations, and modelling supportive behaviours across teams. 

Dedicate a few minutes during staff meetings to highlight a mental health topic, share coping strategies, or open the floor for respectful discussion. These talks can help normalize conversations around mental wellness. 

Start each shift with a brief check-in or well-being reminder. These moments are a great opportunity to reinforce respect, kindness, and psychological safety as part of your daily routine. 

By integrating Psychological Health and Safety into existing touchpoints, you create a culture where mental health is visible, valued, and supported. 

Looking for a quick reference to support your team? Download our free Resource Guide for Integrating Psychological Health and Safety. 

Psychological health and safety isn’t just a box to check but a vital part of building a workplace where people thrive. For more support and inspiration, explore more resources for the Tourism and Hospitality sector.

Let’s keep the momentum going. Your team deserves a workplace that works well for everyone!