By andrewwalsh
Deep Breathing Deep breathing or diaphragmatic breathing plays a vital role in maintaining good mental health. It’s effective because it helps regulate the body’s stress response by activating the parasympathetic nervous system, which is responsible for relaxation. Box breathing is a popular strategy because it’s simple and easy to remember. TRY IT! Simply, inhale, hold … Continued
By andrewwalsh
“I am burnt out” is likely a statement you’ve heard from someone at work or maybe you have experienced burn out yourself at some point. Employees may talk about psychological hazards in the workplace different ways. Psychological Hazards Psychological hazards are conditions or factors that have the potential to cause psychological harm. According to the … Continued
By andrewwalsh
By andrewwalsh
By andrewwalsh
In the tourism and hospitality industry, customer service is essential yet often overshadows our mental well-being, particularly during peak seasons when we strive to deliver exceptional service. What if we redirected that customer service focus inward? Every July 24th we celebrate Self-Care Day, let’s explore four core elements of customer service that will help prioritize … Continued
By andrewwalsh
In the tourism and hospitality industry, understanding and supporting colleagues with PTSD is crucial. PTSD can impact anyone who has experienced or witnessed a traumatic event, a highly stressful situation, or undergone a life-altering experience. Creating an inclusive and supportive work environment not only helps those with PTSD, but also enhances the overall workplace atmosphere. … Continued
By andrewwalsh
All workers in BC deserve a safe place to work. BC employers are legally responsible for protecting the health and safety of people who work for them, and must comply with BC’s Workers Compensation Act and Occupational Health & Safety Regulation. In tourism and hospitality, our hotels, restaurants, resorts, outdoor recreation, and other workplaces, can … Continued
By andrewwalsh
Compassion is key to great customer service and yet for us in the tourism and hospitality industry we rarely offer ourselves the same level of kindness. Did you know being more compassionate to yourself and others helps your physical health too? Healthy people lead to healthy experiences! Here are 5 ways being more compassionate helps … Continued
By andrewwalsh
Organizational Culture is included as one of the 13 factors that impact workplace mental health according to the National Standard for Psychological Health and Safety in the Workplace. The concept of organizational culture seems to be trending lately, with phrases like “toxic organizational culture” and “building organizational culture” being hot topics. However, what exactly is … Continued
By andrewwalsh
Inclusion is an important part of psychological safety within the workplace. An inclusive workplace creates an environment where people can show up as their true selves to work; where employees feel respected, valued, and like they have equal opportunities. Inclusion can involve hiring a diverse workforce, but what about daily interactions and worker experiences? Those … Continued
