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Category: Uncategorized

Safety Huddle: Building Resilience in Community Social Services 

By ellie

Welcome to our resilience-building safety huddle, specially designed for the community social services sector. This Safety Huddle is designed to support both individual practitioners and organizational leaders in building sustainable, effective practices.  By engaging with these resources, you’ll develop:  Remember, building resilience is an ongoing journey, not a destination. These resources are designed to support … Continued

Supporting Staff Resilience: A Guide for Community Social Service Leaders 

By ellie

In community social services, staff resilience isn’t just about individual coping skills – it’s the foundation of a psychologically safe workplace that can sustainably meet community needs.   As leaders, we’re facing unprecedented challenges in staff retention and burnout prevention.   The increasing complexity of client needs, combined with systemic pressures and resource constraints, requires us to … Continued

Personal Resilience for Workers in Community Social Services 

By ellie

As a worker in Community Social Services, you likely know more about resilience than most people.   Your daily work has taught you what it means to navigate complex situations, manage competing demands, and maintain your compassion in challenging circumstances.   Even with this expertise, you might find yourself frustrated with traditional resilience advice that doesn’t quite … Continued

Supporting One Another: Defusing after Critical Incidents in Social Services 

By ellie

Social service workers are often at the forefront of providing care and support to individuals facing mental health crisis, trauma, and complex life challenges. Clients’ needs may not always be regularly met, creating a high-stress work environment. This kind of work can be emotionally taxing, making it important for workers to have a supportive team … Continued

Emotional Intelligence: Building Stronger Relationships and Success 

By ellie

Imagine a moment when you felt truly understood—when someone listened, not just to your words, but to the emotions behind them. That connection is at the heart of emotional intelligence (EI), a skill that shapes the way we navigate our relationships, our careers, and even our own inner world.  What is Emotional Intelligence?  At its … Continued

Elevating Check-ins for Stronger Teams and Meaningful Support 

By andrewwalsh

According to a study by the Federation of Community Social Services, 70% of direct care workers expressed that stress was the biggest factor that impacted them in the workplace4. This raises and important question, how can we better support our team members who face the emotional and mental toll of working with vulnerable populations?   As … Continued

Beyond Golden Stars: A Practical Guide to Recognition Systems

By andrewwalsh

Safety Huddle: Setting Boundaries In Community Social Services

By andrewwalsh

In community social services, maintaining healthy boundaries is crucial for both effective client support and sustainable practice, yet navigating these boundaries can be complex in day-to-day work. This resource collection – featuring a focused 5-minute video, specialized guides for both organizations and frontline workers, along with practical handouts – provides strategies and tools to help … Continued

Supporting Staff in Setting Healthy Boundaries: A Guide for Employers & Managers

By andrewwalsh

In community social services, boundaries serve as essential safeguards for both clients and staff, ensuring equitable, and effective relationships. While individual staff members must maintain their own boundaries, employers and managers play a crucial role in creating an environment that supports and reinforces these practices. Why Boundaries Are Important When boundaries become blurred, organizations often … Continued

Healthy Boundaries in Community Social Services: A Practical Guide

By andrewwalsh

As community social service workers, we enter this field driven by compassion and a genuine desire to help others. However, our ability to provide effective, sustainable support depends on establishing and maintaining clear boundaries. This guide explores the essential aspects of healthy boundaries and provides practical strategies for implementing them in your daily practice. Understanding … Continued