Sector: Tourism and Hospitality

For workers in the tourism and hospitality industry The tourism and hospitality industry relies on the unique strengths of every team member to deliver outstanding guest experiences. Fostering a diverse workforce with a broad range of perspectives and skills is a strategic asset when paired with a supportive environment. This session provides practical strategies to … Continued

For Tourism and Hospitality Tourism and hospitality teams face an endless cycle of demanding guests, seasonal pressure, unpredictable challenges, and physical exhaustion that can quickly lead to burnout and high turnover. Join us to learn evidence-based strategies to help your team bounce back from tough situations, adapt to constant change, and maintain their energy throughout … Continued

For Tourism and Hospitality In tourism and hospitality, great service starts with employees who feel psychologically safe and supported. This webinar will show how investing in Psychological Health and Safety (PH&S) reduces turnover, lowers sick days, and strengthens guest satisfaction. Drawing on real examples from BC’s hospitality sector, you’ll explore the measurable benefits of making … Continued

For Tourism and Hospitality The holiday season is one of the busiest and most emotionally demanding times of year for tourism and hospitality teams. While guests celebrate, employees and leaders often face long hours, high expectations, and limited downtime. Join Brandy Zimmerman, Workplace Mental Health Strategist, to learn practical ways to support mental wellbeing, maintain team … Continued

For Tourism and Hospitality Tourism and hospitality leaders juggle 24/7 operations, unpredictable guest demands, and the constant tension between too much work and too little time — creating real psychosocial hazards that affect both your wellbeing and your team’s performance. Join us to learn how stress regulation, prioritization, strategic delegation, and energy management can help leaders … Continued

For the Tourism & Hospitality Sector In tourism and hospitality, a safe and supportive workplace goes beyond physical safety, it includes protecting psychological well-being. This session explores common psychological hazards that impact staff and service quality, along with tools and resources to control or manage them, based on WorkSafeBC’s Framework for Psychological Health and Safety. … Continued

For the Tourism & Hospitality Sector How can you foster a psychologically healthy and safe workplace in times of crisis? With temperatures heating up and the risk of wild fires impacting communities across the province, it’s important that tourism and hospitality employers know how to plan for and manage the human side of an emergency. This … Continued