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Sector: Community Social Services

Safety Huddle: Recognizing & Addressing Vicarious Trauma in the Workplace

By andrewwalsh

Front-line workers in community social services dedicate themselves to supporting others, often facing emotionally intense situations. While deeply meaningful, this work can sometimes lead to vicarious trauma, an emotional toll that arises from witnessing the trauma of those you serve. Understanding vicarious trauma, recognizing its signs, and implementing strategies to safeguard your well-being are essential to sustaining … Continued

Protecting Yourself While Helping Others: Understanding and Mitigating Vicarious Trauma

By andrewwalsh

Front-line workers in community social services dedicate themselves to supporting others, often facing emotionally intense situations. While deeply meaningful, this work can sometimes lead to vicarious trauma, an emotional toll that arises from witnessing the trauma of those you serve, listening to traumatic experiences, and empathetically engaging with individuals experiencing trauma. Understanding vicarious trauma, recognizing … Continued

Recognizing & Addressing Vicarious Trauma in the Workplace

By andrewwalsh

As a manager or employer in the community social services sector, you play a critical role in supporting employees who are at risk of vicarious trauma. This occupational hazard, stemming from exposure to the trauma of others, can affect staff well-being and productivity if not addressed. Understanding and mitigating its effects is essential to creating … Continued

Webinar Recording: Strategies for Coping with Anxiety

By andrewwalsh

For Community Social Services This webinar is tailored for professionals in the Community Social Services sector looking to deepen their understanding of anxiety and gain practical strategies for coping. Whether you’re a frontline worker or a manager, this session will provide valuable insights into the nature and function of anxiety, as well as evidence-based, easy-to-apply … Continued

Workload Overload? Examine Your Workload to Take Control

By andrewwalsh

The increasing pressure on workers in the social services sector in BC is evident as the living cost and overdose rates continue to rise. Workload management becomes critical especially when the work involves psychological, emotional, and physical effort. This is one of the reasons why in social services in the UK, workload management strategies have … Continued

Name, Claim and Reframe: Personal Stress Tools

By ellie

Stress is inevitable. In the workplace, we regularly experience stressors due to work demands, changes to processes and systems, or conflict with co-workers. And because we aren’t robots, factors in our personal lives impact our reaction to stressors in the workplace. Stress can be a positive force. It can motivate action or change that leads … Continued

Helping Troubled Co-workers

By ellie

In a psychologically supportive workplace, co-workers and supervisors are supportive of employees’ psychological and mental health concerns and respond appropriately as needed. While it is not your responsibility to deal with anyone else’s health issues, you may have the desire to reach out to provide some support if you see a co-worker struggling. Here are … Continued

Building Trust for Leaders

By ellie

Teams with high trust can benefit from higher productivity, employee engagement, increased knowledge-sharing, employee retention, improved customer loyalty, increased revenue and improved collaboration with internal and external stakeholders. In his compelling TEDTalk Why Good Leaders Make You feel Safe, Simon Sinek says, “When people feel safe and protected by the leadership in an organization, the … Continued

Are You An Inclusive Leader?

By ellie

As a leader, manager or supervisor, you may strive to be inclusive. It’s possible, however, that you may be unaware of how certain groups or employees may feel they’re treated differently. Ask yourself these questions to explore how you might be able to improve inclusion in your workplace: For example, competitions with prizes motivates some, … Continued

Introduction to Psychological Health & Safety – Supervisors & Managers

By andrewwalsh