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Topic: Healthy Workplace Cultures

Safety Huddle: Psychological Detachment: Sustaining Well-being in Community Social Services 

By ellie

Welcome to our safety huddle on psychological detachment for community social service professionals.   The ability to mentally and emotionally disconnect from work is essential for those who regularly support others through trauma and challenging life circumstances. Here, you’ll find practical tools designed specifically for the unique demands of social service work, balancing empathetic client care with … Continued

Safety Talk: Giving and Receiving Feedback

By ellie

Welcome to our comprehensive feedback toolkit, designed specifically for the unique challenges of the tourism and hospitality industry.   These resources—including a practical video guide, targeted articles for both staff and management, and ready-to-use handouts—provide everything you need to build a culture where honest, constructive feedback flourishes and team members feel safe to speak up and … Continued

Clear Communication, Better Results: A Hospitality Employer’s Guide to Feedback

By ellie

Let’s face it: in hospitality today, what sets you apart isn’t just your property or your menu—it’s your people and how they treat your guests. Psychological safety—when your team feels safe to speak up without fear of being shut down or embarrassed—isn’t just nice to have, it’s essential for success. With today’s labour shortages, demanding … Continued

Thriving Through Feedback: A Hospitality Employee’s Guide

By ellie

In the fast-paced world of hospitality, feedback is inevitable. Whether it’s from guests, colleagues, or managers, how we give and receive feedback shapes our professional growth and workplace culture. There’s a challenge unique to our industry: most feedback happens in bustling, guest-facing environments where privacy is scarce, and time is limited. The Power of Psychological … Continued

Navigating Interpersonal Environments – Supervisors and Managers

By andrewwalsh

A Duty to Accommodate and Duty to Inquire – Supervisors and Managers

By andrewwalsh

Wellness Exchange in Action: Steps to Boost Your Well-Being

By ellie

Life can be stressful. These stressors can range from work issues, interpersonal conflicts, to the daily stressors such as sitting in traffic. Community social service workers face unique challenges by caring for others that can really impact their overall well-being. Having effective tools within your toolbox when life stressors pop up can be a protective … Continued

Foundations of Mental Health First Aid: Supporting Others 

By ellie

Have you ever found yourself in a situation where someone you care about is struggling with their mental health, but you weren’t sure what to say or how to help? As mental health issues continue to rise especially among youths, it’s becoming increasingly clear that having a solid understanding of mental health is crucial, not … Continued

Risk Management Model – Addressing Psychological Health and Safety

By ellie

Just as employers are responsible for maintaining physical health and safety through hazard management and safety protocols, they also have a duty to address factors that impact mental health in the workplace. Managing physical risks is already a key part of an employer’s role, and this responsibility naturally extends to creating a psychologically healthy environment. … Continued

Navigating Changes in Tourism and Hospitality: A Practical Guide 

By ellie

This info sheet is part of our Safety Talk series for those who work in tourism and hospitality, developed in partnership with go2HR. Download the Navigating Changes quick reference guide you can share in your workplace, or watch the video. In the dynamic world of tourism and hospitality, change isn’t just inevitable—it’s a regular part of our work … Continued