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Introduction to Workplace Mental Health – Crew Members

By andrewwalsh

Introduction to Workplace Mental Health – Department Heads

By andrewwalsh

Webinar Recording: Implementing Psychological Health & Safety in the Workplace

By andrewwalsh

This recorded webinar explores how to integrate Psychological Health & Safety (PH&S) practices into tourism and hospitality workplaces — identifying psychosocial hazards, supporting employee well-being, and fostering safe, respectful workplace cultures. Led by Beata Chami, Psychological Health & Safety Consultant, the session provides practical tools and resources to help organizations start building psychologically safe workplaces. … Continued

What Psychological Hazards Can Sound Like at Work

By ellie

“I am burnt out” is likely a statement you’ve heard from someone at work or maybe you have experienced burn out yourself at some point. Workers may express themselves in different ways, so it is essential to spot when certain psychological hazards may be presenting themselves. Psychological Hazards Psychological hazards are conditions or factors that … Continued

Navigating Workplace Mental Health Accommodations

By ellie

In the tourism and hospitality industry, creating memorable experiences for guests is paramount. However, it’s equally crucial to prioritize the mental health and well-being of your team. But how can leaders effectively support employees facing mental health challenges while navigating legal and ethical considerations? This guide offers a quick overview of the essential concepts every … Continued

Going From Burnout to Balance While Managing Multiple Responsibilities

By ellie

With staff shortages, compounded by immigration policy reviews, and ongoing injuries, many social services workers are feeling stretched thin. So, how do you stay well when you’re overwhelmed? If you wear multiple hats at work, managing different roles or juggling various jobs, you know the feeling of being stretched too thin. With economic pressures and … Continued

Beyond Sleep: Seven Types of Rest for a Safer, Healthier Workplace

By ellie

Supporting your team’s well-being in the tourism and hospitality industry is essential for maintaining safety, enhancing customer experiences, and fostering a resilient workforce. Rest is not just about sleep; it involves intentionally restoring various aspects of your energy to prevent fatigue, stress, and burnout. Dr. Saundra Dalton-Smith identifies seven distinct types of rest—each addressing different … Continued

Managing Hazards Related to High and Low Job Demands

By ellie

The tourism and hospitality industry is known for its dynamic nature, with business volumes rising and falling in response to seasonal trends. These fluctuations, whether periods of intense activity or slower business, can pose psychosocial hazards that affect employee well-being. Understanding and managing these hazards is essential for fostering a resilient, motivated workforce. Understanding the … Continued

Fostering a Psychologically Safe Culture To Prevent Workplace Bullying

By andrewwalsh

Holding Space for Grief: Healing Through The Loss of Community Members

By ellie

Grief is quite common and often an unspoken part of social service work. As the toxic drug crisis worsens, particularly with the increase of benzodiazepine-laced drugs that naloxone cannot reverse, frontline response efforts have grown more complex.1 Overdose-related loss is becoming more frequent and widespread, making it harder to keep grief unspoken.   The Hidden Cost … Continued