By ellie
Let’s face it: in hospitality today, what sets you apart isn’t just your property or your menu—it’s your people and how they treat your guests. Psychological safety—when your team feels safe to speak up without fear of being shut down or embarrassed—isn’t just nice to have, it’s essential for success. With today’s labour shortages, demanding … Continued
By ellie
In the fast-paced world of hospitality, feedback is inevitable. Whether it’s from guests, colleagues, or managers, how we give and receive feedback shapes our professional growth and workplace culture. There’s a challenge unique to our industry: most feedback happens in bustling, guest-facing environments where privacy is scarce, and time is limited. The Power of Psychological … Continued
By ellie
Life can be stressful. These stressors can range from work issues, interpersonal conflicts, to the daily stressors such as sitting in traffic. Community social service workers face unique challenges by caring for others that can really impact their overall well-being. Having effective tools within your toolbox when life stressors pop up can be a protective … Continued
By ellie
Have you ever found yourself in a situation where someone you care about is struggling with their mental health, but you weren’t sure what to say or how to help? As mental health issues continue to rise especially among youths, it’s becoming increasingly clear that having a solid understanding of mental health is crucial, not … Continued
By ellie
Just as employers are responsible for maintaining physical health and safety through hazard management and safety protocols, they also have a duty to address factors that impact mental health in the workplace. Managing physical risks is already a key part of an employer’s role, and this responsibility naturally extends to creating a psychologically healthy environment. … Continued
By ellie
This info sheet is part of our Safety Talk series for those who work in tourism and hospitality, developed in partnership with go2HR. Download the Navigating Changes quick reference guide you can share in your workplace, or watch the video. In the dynamic world of tourism and hospitality, change isn’t just inevitable—it’s a regular part of our work … Continued
By ellie
This info sheet is part of our Safety Talk series for those who work in tourism and hospitality, developed in partnership with go2HR. Download the Navigating Change document as a quick reference tool or or watch the video. As leaders in tourism and hospitality, effectively managing change directly impacts both staff wellbeing and operational success. It also creates a psychologically safe … Continued
By jenniferquan
Regardless of the severity, any workplace injury can impact an employee’s mental health. These impacts can show up in different ways, which is why knowing what to expect and how to support your employee after a workplace injury is crucial to their recovery. Depending on the kind of injury, or where they are on the … Continued
By jenniferquan
What to Know Research shows roughly half of workers who experience a time loss injury will experience symptoms of depression.1 The chance of returning to work greatly reduces when a worker is off longer than 2 to 3 weeks. Workers may experience stress, anxiety, or depression after an injury due to: What This Means for … Continued
By jenniferquan
What employers can do to support workers during time off Injury Example: A worker was walking through the hall when they slipped on the wet floor and fell onto their back and tailbone. The worker attended the hospital for assessment and it was determined the worker was disabled from all work for three weeks. Together, … Continued
