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Category: Uncategorized

Supporting Staff in Setting Healthy Boundaries: A Guide for Employers & Managers

By andrewwalsh

In community social services, boundaries serve as essential safeguards for both clients and staff, ensuring equitable, and effective relationships. While individual staff members must maintain their own boundaries, employers and managers play a crucial role in creating an environment that supports and reinforces these practices. Why Boundaries Are Important When boundaries become blurred, organizations often … Continued

Healthy Boundaries in Community Social Services: A Practical Guide

By andrewwalsh

As community social service workers, we enter this field driven by compassion and a genuine desire to help others. However, our ability to provide effective, sustainable support depends on establishing and maintaining clear boundaries. This guide explores the essential aspects of healthy boundaries and provides practical strategies for implementing them in your daily practice. Understanding … Continued

Webinar Recording: Developing Supportive Managers & Supervisors

By andrewwalsh

Managers and supervisors are key to shaping a psychologically safe workplace. Click here to download the Q&A Click here to download the presentation slide deck

Understanding the Work: Psychological Demands in Social Services

By andrewwalsh

Social service work is deeply rewarding, but it also comes with inherent risks, as workers often become emotionally and mentally invested due to the nature of the work. Recognizing the psychological demands and expectations that accompany this work is crucial for addressing psychological hazards, safeguarding worker wellness, and preparing them for the emotional challenges they … Continued

Safety Talk: Hospitality with Heart, Trauma-Informed Approaches

By andrewwalsh

Working in hospitality means we’re constantly surrounded by coworkers, but we don’t always know what personal struggles they might be dealing with behind the scenes. We’ve put together these Safety Talk resources – including a quick 5-minute video, guides for both managers and staff, plus some takeaway materials – to help everyone better understand trauma … Continued

Building a Trauma-Informed Workplace in Hospitality: A Manager’s Guide

By andrewwalsh

In the fast-paced world of tourism and hospitality, creating exceptional guest experiences is our bread and butter. But behind every great service interaction and seamless operation lies a complex web of human experiences that managers must navigate with care and understanding. Our industry presents unique challenges – from irregular schedules and high-stress periods to constant … Continued

Understanding Trauma in the Workplace: A Guide for Tourism & Hospitality Workers

By andrewwalsh

Working in hospitality means being part of a dynamic, fast-paced environment where we interact with countless people every day. While this makes our work exciting, it also means we’re regularly connecting with colleagues who may be carrying invisible burdens. Understanding trauma and how to support each other can make our workplace stronger and more supportive … Continued

Webinar Recording: Creating a Culture of Care

By andrewwalsh

For Community Social Services Watch this insightful one-hour webinar focused on two valuable resources designed to enhance mental health outcomes and foster a psychologically safe workplace in the Community Social Services (CSS) sector. In this session, participants will gain an understanding of psychological health and safety, why it’s critical for organizational well-being, and how they … Continued

Champions for Change: Introducing Mental Health Advocates in the Workplace

By andrewwalsh

Eating Disorders: The Hidden Illness in The Food Industry

By ellie

Eating disorders among people who work in restaurants are far from rare. They’re just not always seen. In the hectic world of the hospitality industry, a silent mental illness often goes unnoticed: eating disorders among restaurant workers. A 2020 survey revealed that 90 percent of the Not 9 to 5 community faced mental health or … Continued