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Recognizing The Signs: Early Indicators Of Bullying In The Workplace

By andrewwalsh

In the social services sector, creating a safe and supportive environment is crucial for both staff and the clients we serve. To foster a culture of respect and inclusion, it is important to identify early indicators of bullying in the workplace. Defining Bullying Repeated and unwanted actions and practices directed at an individual that often … Continued

Microaggressions Unpacked: What Are They, How To Recognize & Respond

By andrewwalsh

Microaggressions are “subtle acts of exclusion”. In the Community Social Services sector, microaggressions can undermine psychological safety and can negatively impact our sense of belonging in the workplace [1]. Microaggressions may seem small, but they can add up and have a cumulative effect that communicates “you don’t belong”. This can erode trust, lower morale, and … Continued

Pulse Check Tool to Support PH&S Consultation & Planning 

By andrewwalsh

Mental Health and Psychological Safety Consultants support organizations with the navigation and implementation of mental health resources. They share best practices and offer proactive tools and strategies to promote psychological health and safety in the workplace. It’s a free service offered in partnership with go2HR.   To help you prepare for an initial conversation with one … Continued

Coping with Change​

By andrewwalsh

In the fast-paced world of tourism and hospitality, seasonal staffing fluctuations and evolving workplace dynamics can lead to inevitable changes in the workplace. As teams and workloads shift, it becomes key to equip staff with the tools to navigate these transitions effectively. This is where the free 10-minute e-learning module on coping with change from … Continued

Psychological Health & Safety: WorkSafeBC’s Framework for Success 

By andrewwalsh

The tourism and hospitality industry is fast-paced and demanding, especially during peak seasons. While delivering exceptional customer experiences is essential, creating a workplace where employees feel supported and safe is equally important. Managing psychological health and safety in the workplace is as essential as managing physical health and safety, and both should be integrated into … Continued

Psychologically Safe Orientation Strategies​ 

By andrewwalsh

​​This resource from Workplace Strategies for Mental Health provides psychologically safe orientation strategies to help employers create welcoming, stress-reducing onboarding experiences, fostering trust and mental well-being from the start.​  Strategies you will find include:   Tourism and hospitality workplaces often attract many young and new workers who are starting their first job, so a positive onboarding … Continued

​WorkSafeBC Critical Incident Response (CIR) Program

By andrewwalsh

​​The WorkSafeBC Critical Incident Response (CIR) Program is a confidential service that provides early intervention for workers and employers after a traumatic event in the workplace. Its primary goal is to alleviate immediate stress and reduce the risk of longer-term psychological issues.  ​Interventions are typically offered within 24 to 72 hours following a critical incident … Continued

Empathetic Leadership: Communication Framework

By andrewwalsh

One of the best ways tourism and hospitality creates psychological safety in their work environment is through communication. Leading from a place of empathy and understanding, just as we do for our guests, enhances the employment experience and fosters more candid conversations, collaboration, and innovation. This, in turn, builds high-performing teams and increases employee engagement … Continued

Webinar Recording: Introduction to WorkSafeBC’s Psychological Health & Safety Framework

By andrewwalsh

WorkSafeBC’s Psychological Health & Safety Framework provides the foundation for BC Employers to enhance workplace culture and build a positive, supportive environment for their employees.  In this 30-minute webinar, we discussed: Resources:

Webinar Recording: Building a Culture of Recognition

By andrewwalsh

In this engaging one-hour session, Suncha Satney will dive into the pivotal role that recognition and rewards play in fostering a psychologically safe workplace. This interactive webinar is designed to equip you with the tools to develop an effective recognition system that resonates with your organization’s core values. About our facilitator: Suncha Satney is a … Continued