By ellie
Fatigue—feeling excessively tired or drowsy—is an inevitable part of life and often affects workers in the Community Social Services Sector. Given the dynamic nature of the sector, with its shift work, high client interactions, and emotionally demanding tasks, fatigue can become a significant issue. While it’s a common experience, fatigue poses a risk to both … Continued
By ellie
In this article, you’ll explore strategies for employees and supervisors in the Community Social Services sector to advocate for mental health initiatives and gain support from senior leaders and decision-makers. Creating psychologically safe and healthy workplaces is a shared responsibility, but it can sometimes feel overwhelming or frustrating to champion mental health without support. While … Continued
By ellie
In the community social services sector, engaging with clients is an essential and rewarding part of the work. While interactions are often positive, front-line staff may occasionally face challenging or confrontational situations. To safeguard the physical and psychological well-being of employees and promote a safe, supportive environment, proactive measures are crucial. Here are four key … Continued
By ellie
One of the best ways to create psychological safety in the work environment is through communication. Leading from a place of empathy and understanding, just as we do for our clients, enhances the employment experience and fosters more candid conversations, collaboration, and innovation. This, in turn, builds thriving teams and increases employee engagement and retention. … Continued
By ellie
In front-line roles within Community Social Services, connecting with clients and delivering exceptional service is central to daily operations. While many interactions are positive, there will inevitably be moments when employees face challenging interactions. These challenges can escalate quickly if not handled effectively, potentially affecting both the physical and psychological well-being of staff. To ensure … Continued
By andrewwalsh
In the social services sector, creating a safe and supportive environment is crucial for both staff and the clients we serve. To foster a culture of respect and inclusion, it is important to identify early indicators of bullying in the workplace. Defining Bullying Repeated and unwanted actions and practices directed at an individual that often … Continued
By andrewwalsh
Microaggressions are “subtle acts of exclusion”. In the Community Social Services sector, microaggressions can undermine psychological safety and can negatively impact our sense of belonging in the workplace [1]. Microaggressions may seem small, but they can add up and have a cumulative effect that communicates “you don’t belong”. This can erode trust, lower morale, and … Continued
By andrewwalsh
The tourism and hospitality industry is fast-paced and demanding, especially during peak seasons. While delivering exceptional customer experiences is essential, creating a workplace where employees feel supported and safe is equally important. Managing psychological health and safety in the workplace is as essential as managing physical health and safety, and both should be integrated into … Continued
By andrewwalsh
The WorkSafeBC Critical Incident Response (CIR) Program is a confidential service that provides early intervention for workers and employers after a traumatic event in the workplace. Its primary goal is to alleviate immediate stress and reduce the risk of longer-term psychological issues. Interventions are typically offered within 24 to 72 hours following a critical incident … Continued
By andrewwalsh
In this engaging one-hour session, Suncha Satney will dive into the pivotal role that recognition and rewards play in fostering a psychologically safe workplace. This interactive webinar is designed to equip you with the tools to develop an effective recognition system that resonates with your organization’s core values. About our facilitator: Suncha Satney is a … Continued
