By ellie
As a leader in community social services, you play a pivotal role in creating an environment where your team can thrive while doing challenging emotional work. Your staff regularly absorb difficult stories and support people through trauma. While their empathy and dedication are invaluable assets, they can also lead to burnout without proper organizational support. … Continued
By ellie
Welcome to our safety huddle on psychological detachment for community social service professionals. The ability to mentally and emotionally disconnect from work is essential for those who regularly support others through trauma and challenging life circumstances. Here, you’ll find practical tools designed specifically for the unique demands of social service work, balancing empathetic client care with … Continued
By ellie
Life can be stressful. These stressors can range from work issues, interpersonal conflicts, to the daily stressors such as sitting in traffic. Community social service workers face unique challenges by caring for others that can really impact their overall well-being. Having effective tools within your toolbox when life stressors pop up can be a protective … Continued
By ellie
Have you ever found yourself in a situation where someone you care about is struggling with their mental health, but you weren’t sure what to say or how to help? As mental health issues continue to rise especially among youths, it’s becoming increasingly clear that having a solid understanding of mental health is crucial, not … Continued
By andrewwalsh
Improving Wellness with BounceBack®: A Free Cognitive-Behavioural Therapy Program Watch this webinar recording to explore BounceBack®, the Canadian Mental Health Association’s free, evidence-based mental health program designed to reduce anxiety and depression symptoms by up to 50%. Grounded in Cognitive-Behavioural Therapy (CBT), this program offers BC residents aged 13+ practical strategies to manage stress, worry, … Continued
By ellie
Welcome to our resilience-building safety huddle, specially designed for the community social services sector. This Safety Huddle is designed to support both individual practitioners and organizational leaders in building sustainable, effective practices. By engaging with these resources, you’ll develop: Remember, building resilience is an ongoing journey, not a destination. These resources are designed to support … Continued
By ellie
In community social services, staff resilience isn’t just about individual coping skills – it’s the foundation of a psychologically safe workplace that can sustainably meet community needs. As leaders, we’re facing unprecedented challenges in staff retention and burnout prevention. The increasing complexity of client needs, combined with systemic pressures and resource constraints, requires us to … Continued
By ellie
As a worker in Community Social Services, you likely know more about resilience than most people. Your daily work has taught you what it means to navigate complex situations, manage competing demands, and maintain your compassion in challenging circumstances. Even with this expertise, you might find yourself frustrated with traditional resilience advice that doesn’t quite … Continued
By ellie
Imagine a moment when you felt truly understood—when someone listened, not just to your words, but to the emotions behind them. That connection is at the heart of emotional intelligence (EI), a skill that shapes the way we navigate our relationships, our careers, and even our own inner world. What is Emotional Intelligence? At its … Continued
By andrewwalsh
According to a study by the Federation of Community Social Services, 70% of direct care workers expressed that stress was the biggest factor that impacted them in the workplace4. This raises and important question, how can we better support our team members who face the emotional and mental toll of working with vulnerable populations? As … Continued
