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Micro-Breaks

By jenniferquan

A Simple Strategy for a Healthier, Happier Workplace In any fast-paced environment, micro-breaks can be a game-changer for mental wellness and productivity. These brief pauses—often just a minute or two—help recharge employees, prevent burnout, and keep focus sharp. Embracing micro-breaks can enhance the well-being of your team and lead to improved customer experiences, all while … Continued

Leading by Example

By jenniferquan

How Leaders Can Foster a Culture of Mental Wellness in BC’s Tourism and Hospitality Industry In BC’s busy tourism and hospitality industry, mental wellness needs to be more than just a talking point—it should be an essential part of the work culture. Seasonal demands, long hours, and guest-facing roles can add up, putting pressure on … Continued

Recognizing The Signs: Early Indicators Of Bullying In The Workplace

By andrewwalsh

In the social services sector, creating a safe and supportive environment is crucial for both staff and the clients we serve. To foster a culture of respect and inclusion, it is important to identify early indicators of bullying in the workplace. Defining Bullying Repeated and unwanted actions and practices directed at an individual that often … Continued

Pulse Check Tool to Support PH&S Consultation & Planning 

By andrewwalsh

Mental Health and Psychological Safety Consultants support organizations with the navigation and implementation of mental health resources. They share best practices and offer proactive tools and strategies to promote psychological health and safety in the workplace. It’s a free service offered in partnership with go2HR.   To help you prepare for an initial conversation with one … Continued

Psychological Health & Safety: WorkSafeBC’s Framework for Success 

By andrewwalsh

The tourism and hospitality industry is fast-paced and demanding, especially during peak seasons. While delivering exceptional customer experiences is essential, creating a workplace where employees feel supported and safe is equally important. Managing psychological health and safety in the workplace is as essential as managing physical health and safety, and both should be integrated into … Continued

​WorkSafeBC Critical Incident Response (CIR) Program

By andrewwalsh

​​The WorkSafeBC Critical Incident Response (CIR) Program is a confidential service that provides early intervention for workers and employers after a traumatic event in the workplace. Its primary goal is to alleviate immediate stress and reduce the risk of longer-term psychological issues.  ​Interventions are typically offered within 24 to 72 hours following a critical incident … Continued

Empathetic Leadership: Communication Framework

By andrewwalsh

One of the best ways tourism and hospitality creates psychological safety in their work environment is through communication. Leading from a place of empathy and understanding, just as we do for our guests, enhances the employment experience and fosters more candid conversations, collaboration, and innovation. This, in turn, builds high-performing teams and increases employee engagement … Continued

Webinar Recording: Introduction to WorkSafeBC’s Psychological Health & Safety Framework

By andrewwalsh

WorkSafeBC’s Psychological Health & Safety Framework provides the foundation for BC Employers to enhance workplace culture and build a positive, supportive environment for their employees.  In this 30-minute webinar, we discussed: Resources:

Webinar Recording: Building a Culture of Recognition

By andrewwalsh

In this engaging one-hour session, Suncha Satney will dive into the pivotal role that recognition and rewards play in fostering a psychologically safe workplace. This interactive webinar is designed to equip you with the tools to develop an effective recognition system that resonates with your organization’s core values. About our facilitator: Suncha Satney is a … Continued

DEI in Practice: Discovering Implicit Bias

By andrewwalsh

Community social service organizations work with diverse communities and serve individuals facing systemic inequalities. It is crucial that service providers foster a culturally safe environment and ensure equitable and fair treatment of those they serve and of their employees. To put Diversity, Equity, and Inclusion (DEI) into practice requires an understanding implicit bias. Implicit bias … Continued