By andrewwalsh
One of the best ways tourism and hospitality creates psychological safety in their work environment is through communication. Leading from a place of empathy and understanding, just as we do for our guests, enhances the employment experience and fosters more candid conversations, collaboration, and innovation. This, in turn, builds high-performing teams and increases employee engagement … Continued
By andrewwalsh
In the dynamic world of tourism and hospitality, every role is crucial in fostering a positive and healthy workplace culture. From frontline workers to supervisors, managers, senior leaders, business owners, and HR and occupational health and safety professionals, each of us contributes to creating a supportive work environment. Our comprehensive suite of online courses offers … Continued
By andrewwalsh
By andrewwalsh
By jenniferquan
Personal values drive our behaviours and decisions every day. When our values align to the work we do and to the workplace environment, there is greater positive impact on our mental health and overall productivity. Our values allow us to be more of ourselves at work, bringing authentic contributions, ideas and perspectives to the table. … Continued
By jenniferquan
June is the start of Pride Season, a time of celebration, advocacy, and solidarity for the 2SLGBTQIA+ community worldwide. However, amidst the global rise of anti-2SLGBTQIA+ sentiment, ensuring workplace psychological safety for 2SLGBTQIA+ employees has never been more crucial. [1] In the face of discrimination and prejudice, employers play a vital role in creating inclusive work environments where … Continued
By jenniferquan
In recent years, the importance of mental health and well-being has gained increased recognition across various industries. The tourism and hospitality sector, known for its fast-paced and demanding nature, is no exception. To address the mental health challenges faced by workers and leaders in this sector, we recommend the mental health continuum model as a … Continued
By andrewwalsh
In the tourism and hospitality industry, understanding and supporting colleagues with PTSD is crucial. PTSD can impact anyone who has experienced or witnessed a traumatic event, a highly stressful situation, or undergone a life-altering experience. Creating an inclusive and supportive work environment not only helps those with PTSD, but also enhances the overall workplace atmosphere. … Continued
By jenniferquan
This info sheet is part of our Safety Talk series for those who work in tourism and hospitality, developed in partnership with go2HR. Download a printer-friendly PDF version of this info sheet or watch the video. What is Mental Health? Just like physical health, we all have mental health. Mental health is a state of … Continued
By briteweb
Grief and loss can profoundly impact individuals, not only in their personal lives but also in the workplace. Canada observes the National Day of Mourning on April 28th each year. The National Day of Mourning not only honours the memory of workers who have been killed; but also, those of have been injured or suffered … Continued
