By jenniferquan
How Tourism and Hospitality Can Support a Healthy Workforce Substance use in the workplace is a reality many industries face, and the tourism and hospitality sector, with its fast pace and high demands, is no exception. For many, the long hours, unpredictable shifts, and high-stress environments in the tourism & hospitality industry can make substance … Continued
By andrewwalsh
Prioritizing Mental Health in BC’s Tourism and Hospitality Industry In tourism and hospitality, leaders are the backbone, setting the tone and supporting both guests and staff. But with this responsibility comes mental fatigue and stress. Just like on an airplane, where we’re advised to put on our own oxygen masks before assisting others, prioritizing mental … Continued
By andrewwalsh
In the fast-paced world of tourism and hospitality, seasonal staffing fluctuations and evolving workplace dynamics can lead to inevitable changes in the workplace. As teams and workloads shift, it becomes key to equip staff with the tools to navigate these transitions effectively. This is where the free 10-minute e-learning module on coping with change from … Continued
By andrewwalsh
One of the best ways tourism and hospitality creates psychological safety in their work environment is through communication. Leading from a place of empathy and understanding, just as we do for our guests, enhances the employment experience and fosters more candid conversations, collaboration, and innovation. This, in turn, builds high-performing teams and increases employee engagement … Continued
By andrewwalsh
In the dynamic world of tourism and hospitality, every role is crucial in fostering a positive and healthy workplace culture. From frontline workers to supervisors, managers, senior leaders, business owners, and HR and occupational health and safety professionals, each of us contributes to creating a supportive work environment. Our comprehensive suite of online courses offers … Continued
By andrewwalsh
By andrewwalsh
By jenniferquan
Personal values drive our behaviours and decisions every day. When our values align to the work we do and to the workplace environment, there is greater positive impact on our mental health and overall productivity. Our values allow us to be more of ourselves at work, bringing authentic contributions, ideas and perspectives to the table. … Continued
By jenniferquan
June is the start of Pride Season, a time of celebration, advocacy, and solidarity for the 2SLGBTQIA+ community worldwide. However, amidst the global rise of anti-2SLGBTQIA+ sentiment, ensuring workplace psychological safety for 2SLGBTQIA+ employees has never been more crucial. [1] In the face of discrimination and prejudice, employers play a vital role in creating inclusive work environments where … Continued
By jenniferquan
In recent years, the importance of mental health and well-being has gained increased recognition across various industries. The tourism and hospitality sector, known for its fast-paced and demanding nature, is no exception. To address the mental health challenges faced by workers and leaders in this sector, we recommend the mental health continuum model as a … Continued
