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Safety Talk: Hospitality with Heart, Trauma-Informed Approaches

By andrewwalsh

Working in hospitality means we’re constantly surrounded by coworkers, but we don’t always know what personal struggles they might be dealing with behind the scenes. We’ve put together these Safety Talk resources – including a quick 5-minute video, guides for both managers and staff, plus some takeaway materials – to help everyone better understand trauma … Continued

Safety Huddle: Recognizing & Addressing Vicarious Trauma in the Workplace

By andrewwalsh

Front-line workers in community social services dedicate themselves to supporting others, often facing emotionally intense situations. While deeply meaningful, this work can sometimes lead to vicarious trauma, an emotional toll that arises from witnessing the trauma of those you serve. Understanding vicarious trauma, recognizing its signs, and implementing strategies to safeguard your well-being are essential to sustaining … Continued

Safety Talk: De-Escalation Tips for Tourism & Hospitality

By andrewwalsh

Working in the tourism and hospitality industry can be exciting and rewarding. No two days are the same, and you get to interact with people from all walks of life. But this dynamic environment also presents unique challenges, from managing difficult situations to ensuring your personal safety during late shifts or working alone. Want to … Continued

Supporting a Healthy Workplace: A Guideline for Responsible Use 

By andrewwalsh

This info sheet is part of our Safety Talk series for those who work in tourism and hospitality, developed in partnership with go2HR. Download a printer-friendly PDF version of this info sheet or watch the video. Understanding Why We May Use Substances In high-stress, fast-paced industries like tourism and hospitality, substance use can play a dual role:  … Continued

Finding Balance: Tips for Responsible Substance Use

By andrewwalsh

This info sheet is part of our Safety Talk series for those who work in tourism and hospitality, developed in partnership with go2HR. Download a printer-friendly PDF version of this info sheet or watch the video. Understanding Why We May Use Substances After a fast-paced shift, unwinding with a drink can serve two purposes:  Recognizing Signs of … Continued

Safety Talk: Substance Use

By andrewwalsh

Our Safety Talk series of videos and info sheets are intended to support conversations with your coworkers. They were developed for those who work in tourism and hospitality, in partnership with go2HR. Working in the tourism and hospitality industry often means long hours, fast-paced shifts, and interacting with a wide variety of people. It’s natural to need … Continued

Setting Healthy Boundaries

By jenniferquan

This info sheet is part of our Safety Talk series for those who work in tourism and hospitality, developed in partnership with go2HR. Download a printer-friendly PDF version of this info sheet or watch the video. Being Clear is Being Kind It’s hard to say no sometimes – when you’re asked to take that extra table but … Continued

Safety Talk: Asking for Help

By briteweb

Our Safety Talk series of videos and info sheets are intended to support conversations with your coworkers. They were developed for those who work in tourism and hospitality, in partnership with go2HR. It’s Okay to Not Be Okay Mental health is a spectrum; we all go through ups and downs. It’s unreasonable to expect ourselves to be … Continued

​​Safety Talk: Setting Healthy Boundaries

By briteweb

Our Safety Talk series of videos and info sheets are intended to support conversations with your coworkers. They were developed for those who work in tourism and hospitality, in partnership with go2HR. To download a printer-friendly PDF version of this info sheet, click here. Being Clear is Being Kind It’s great to be a team player and … Continued

Safety Talk: Responding When a Colleague Is in Crisis

By briteweb

Our Safety Talk series of videos and info sheets are intended to support conversations with your coworkers. They were developed for those who work in tourism and hospitality, in partnership with go2HR. What is a Crisis? Life throws us curveballs and sometimes this can result in a personal crisis. A crisis is different from the everyday changes … Continued