Sector: Community Social Services

For Community Social Services Many DEI efforts focus on what we can see. This session expands the conversation to include how people think, process, and learn. Designed for community social services professionals, this presentation connects the principles of diversity, equity, and inclusion to neurodiversity, a dimension of diversity that’s often invisible and under-discussed. Through practical … Continued

For Community Social Services Working in community social services means showing up for others, often under enormous pressure and with limited resources. Staff shortages, high caseloads, vicarious trauma, and the cycle of burnout can make it feel like resilience is just another thing being asked of already-stretched teams. This webinar reframes what team resilience actually … Continued

For Community Social Services Psychosocial hazards can quietly affect staff well-being and service quality in community social services. In this webinar, we’ll unpack WorkSafeBC’s five psychosocial hazard categories: interpersonal environment, job design, workplace conditions, need for employer support, and exposure to traumatic events. Using real-world examples, participants will build confidence in recognizing psychosocial hazards in … Continued

For Community Social Services Join us for an informative and heartfelt session introducing Care to Speak, a free and confidential peer-based support service created specifically for healthcare and social service workers. In this webinar, we’ll explore how Care to Speak provides practical emotional support through phone, text and chat, offering a safe and understanding space … Continued

For Community Social Services Building on the foundations of motivational interviewing, this engaging one-hour session takes a deeper dive into how to guide conversations that spark lasting motivation. You’ll learn to recognize and respond to change talk, the client’s own language in favor of change, while also understanding sustain talk and ambivalence, and how each … Continued

For Community Social Services Helping conversations can be a powerful turning point, yet they can also feel drained when the balance between supporting others and protecting your own energy isn’t clear. This engaging one-hour session introduces motivational interviewing (MI), a collaborative communication style that inspires clients to explore change while allowing you to set healthy … Continued

For Community Social Services Frontline and community-based work is rewarding but often exhausting—especially with ongoing challenges like the opioid crisis, increasing mental health needs, and the lasting effects of the pandemic. In this session, Brian shares his personal story of recovery, and how mindfulness became a vital tool in his healing. You’ll explore how mindfulness … Continued

Balancing the delivery of meaningful, client-centred services with the financial and contractual realities of today’s social service sector is an ongoing challenge. Agencies are expected to do more with less, all while maintaining high standards of care and accountability. A unique tension arises when frontline professionals, known for their dedication to clients, are promoted into … Continued

For Community Social Services Supervising employees who provide direct support services to their communities is a challenging role. ‘Front line’ service personnel are expected to meet administrative, legislative, practice, and ethical standards while also accommodating the unique needs of their clients. Effective supervision attends to the dual role of ensuring that the community and its … Continued

For Community Social Services Workplace bullying can have serious consequences for employee well-being, team dynamics, and overall organizational health. This webinar will explore what bullying looks like in the workplace, how to recognize its various forms, and identify common predictors. Participants will gain insight into the impact of bullying on psychological safety, and learn proactive, … Continued